Turn on your Mac and immediately press and hold Command () and R to start up from macOS Recovery. How do I unlock my iTunes account when my old e-mail is unavailable? My wife left her computer unused for many months. You can also use the command: The same pop-up could also appear when trying to enter macOS Recovery Mode after restarting toa folder with a question mark, resulting from a stalled macOS update. 2 years ago 451 1. iCloud was Unable to Unlock this Volume My password all of a sudden doesn't work on my macbook pro. SEE: Password management policy (Tech Pro Research). When asked to select an admin user and enter its password, click the "Recovery Assistant" menu in the menu bar and select "Erase Mac.". (Solved, Do Motherboards Consume Power? Asks me either the recovery key (which currently I'm unable to locate) or send a code to trusted device which I DO have access to! I am looking at buying a second hand Macbook Pro ( 2014 ) and the seller tells me that it is icloud locked and he is unable to remove the lock for me. Did you try changing the password on any other apple device? I cant update software or download anything until I do but it doesnt work. 1-800-MY-APPLE, or, Use FileVault to encrypt the startup disk on your Mac, Sales and We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? Volume shadow copies. Refunds. Boot into the Mac OS X boot loader menu by holding down the OPTION key at system start Choose the Recovery drive to boot into recovery mode and wait until the "Utilities" screen appears Pull down the "Utilities" menu and choose "Terminal" At the command line, type "resetpassword" without the quotes For more info, visit our. So far, no method of resetting the password has been successful: Please i need help. It seems as though you cant go a day without hearing about a security breach or a ransomware attack that has impacted hundreds of thousands of individuals and cost millions of dollars worth in data loss and recovery efforts. 2534 (ALDI) Free for ALDImobile customers calling from their mobile. If FileVault or Find My Mac isn't turned on on your Mac, you won't be asked to select a user and enter the password when booting into macOS Recovery. Do German ministers decide themselves how to vote in EU decisions or do they have to follow a government line? Once completed, click the Reset Password button. icon to be prompted with performing a reset by using your Recovery Key. Will Photos On My Phone Be Deleted After Syncing? Password is the last iteration in my passbook, so it should be correct. diskutil corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file. I also have 3 Macintosh HD - Data disks for some odd reason. Many Thanks in advance. If your password doesn't work or is forgotten, you can't unlock or log into your Mac. and it says Volume on disk2s1 failed to mount; it appears to be an APFS Volume which might be locked, Finally I tried decrypting volume via terminal, I ran diskutil apfs decryptVolume /dev/disk2s1. If you forget your Mac's login account password, you might not be able to access the data stored on a FileVault encrypted drive. Apples FileVault 2 encryption program is highly recommended as a best practice for protecting data, especially mobile users confidential data. This way, your data is still intact. What on earth is going on!?? Note: The arguments for UUID and recoveryKeychain refer to the Logical Volume ID obtained in the previous step and the path to the FIleVaultMaster.keychain file, respectively. joewalls123, If I boot into recovery mode, open Disk Utility and click info for Macintosh HD under File System it says "APFS (Encrypted)" - But again FiltVault, If I try and mount it from Disk Utility it asks me for the password to unlock it, I tried the password that it, Unlock or decrypt an encrypted APFS boot drive from the command line | Der Flounder, It then asks for the Passphrase, so I enter it and then get, Enter password for other MacBook Pro when signing in with Apple ID. I have been tasked with "fixing" my wife's MacBook. Suddenly I got a message to reset my login password and if I go through all the process it ends with The supplied iCloud account was unable to unlock this volume MacBook Pro Posted on Apr 16, 2020 8:35 AM Reply I have this question too (37) All replies Page 1 of 1 BDAqua Level 10 (222,931 points) I called Apple Support and we did several reset but no success. Enter what's required to create a new password. Jessica Shee is a senior tech editor at iBoysoft. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Fix 3: Reset your password from macOS Recovery, 4. Step 1: Launch iPhone Unlocker. Feb 3, 2021 7:31 AM in response to Dennis_w_d. Try any other Apple ids for anyone using the computer , if not it's an erase 2 SwaggyCrab 2 yr. ago Yup I logged in on my previous iCloud and it worked 1 SwaggyCrab 2 yr. ago 6. Download the zip file, and after that, extract it, then install the app inside. 3.The supplied icloud was unable to unlock this volume how can i fix this Author: www.justanswer.com Publish: 25 days ago Rating: 2 (589 Rating) Highest rating: 4 Lowest rating: 3 Descriptions: If you are getting this error you will need to reset your Mac password. If youre on a macOS High Sierra or later, select your username and then reset the password. iOS 16.3 iCloud Unlock!! Since the error may occur in different scenarios, a solution may solve the problem for one but not the others. Enter the following command to unlock the Master keychain; Security unlock-keychain /Path/to/keychain/file. Learn more about Stack Overflow the company, and our products. It won't take profile password or icloud password. 1-800-MY-APPLE, or, Sales and A few lines below this value, youll find the UUID. During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? provided; every potential issue may involve several factors not detailed in the conversations How can I change a sentence based upon input to a command? Friday is holiday here so we cant give the macbook away before Monday. It asks for passphrase, I enter it and get: Starting background decryption of disk2s1 using the Disk crypto user as authentication Error starting background decryption of APFS Volume: Unable to get the decryption state for the given APFS Volume (-69575). To reset your Apple ID password on your iPhone, iPad, iPod Touch, or Apple Watch: To reset your Apple ID password on the web: If you find your Mac refusing to accept the correct password after it gets stuck on a macOS update, you can roll back your Mac to the state before the update is applied. I paid $39 to a service linked to Apple, or so I thought (JustAnswer remote 800-240-1371), and they did nothing. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of omissions and conduct of any third parties in connection with or related to your use of the site. What does a search warrant actually look like? Press Windows Key + R to open the Run box. During what part of the startup process do you receive this message? You are using an out of date browser. Is there anything that can help? If it was part of the High Sierra installation, then probably. ask a new question. Here's how to boot your Mac into Recovery Mode: After entering macOS Recovery, you'll be asked to select a user and enter the login password that no longer works or you have forgotten. All postings and use of the content on this site are subject to the. Without your recovery key - you're in a precarious state. iOS 16 + Fix Unable to Activate - YouTube 0:00 / 7:58 iOS 16.3 iCloud Unlock!! She's also been producing top-notch articles for other famous technical magazines and websites. Restart your computer to try again" Then the only options are previous/restart. Even when successfully reset. > What you can try to do is target discount. ', it tells me I have no internet. 1. patrickburch, User profile for user: Acceleration without force in rotational motion? Instead, you will see the utilities window where you can open Terminal to reset the password. How to fix this issue? Strangely, I can login to iCloud when using the other users on my Mac. Copy this string for use in the next step.. Devices sharing Apple IDs: what credentials can an user with an iPad PIN use? Calling from Australia. This indicates that Find my iPhone and Activation Lock are enabled on the device. We've tried over 50 iterations. Second opinion] I cannot open it- I am locked out! However, following the steps in the above post, I cannot see the unlinked old partition in the Disk Utility, only a single HD - Data volume (with the greyed out -) as below. On some volumes you have to use the "mountDisk" instead of "mount" command. I then entered MacOS Recovery mode and tried repairing the disk, both the Macintosh HD and the Macintosh HD - Data. Note: This method requires a copy of the FileVaultMaster.keychain file (if one was created) in order to recover the encrypted disk. You must log in or register to reply here. Apple may provide or recommend responses as a possible solution based on the information Torsion-free virtually free-by-cyclic groups. How do I unlock?? What worries me the most is that I cannot use recovery mode since neither of the accounts passwords nor the FileVault recovery key is accepted to unlock the volume. . Apple disclaims any and all liability for the acts, How can I recognize one? Hi There, IT workers must keep up to date with the latest technology trends and evolutions, as well as developing soft skills like project management, presentation and persuasion, and general management. It will ask you to enter the BitLocker password to unlock the drive. Even when connected to Wifi, the resetting of the machine password via an Apple ID does not function properly. If Disk Utility found no errors or repaired all errors, reinstall macOS. Quick summary: I tried to install Big Sur on a Macbook Pro (Retina, 13-inch, Mid 2014) but this failed and now I can't access it anymore. 3. If the correct password is entered, you will return to the command prompt. Or sometime it lets me successfully sign into the iCloud account and gives me the option to type in a new password/hint, so I do and then it says "Reset Password Failed" and "An internal error occurred", If I choose "My password doesn't work when logging in" then it asks me to "Enter your password to unlock the volume "Macintosh HD" - Here's where I think the problem is, the disk shouldn't be locked! It does seem to be asking for a password of a user account. Called Apple Support. All postings and use of the content on this site are subject to the. I tried multiple networks to rule out faulty internet. Access the HD to recover important documents and pictures. Feb 2, 2021 5:20 PM in response to jdo_apple. This site contains user submitted content, comments and opinions and is for informational purposes macOS High Sierra (10.13.2), We tried all passwords and all permutations of any Apple passwords past and present. After I repaired Macintosh HD, I clicked on Macintosh HD - Data, and repaired it. All rights reserved. Nov 11, 2021 11:46 AM in response to sokhorncam. What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password. Copy this string for use in the next step. Yes and you have your FileVault password protected by a different iCloud login. Browse other questions tagged. I have been stuck in this loop for more than 2 weeks now since I returned back from my international trip. The last iteration in my passbook, so it should be correct in my passbook, so it should correct. N'T take profile password or iCloud password their mobile ask you to enter your apple ID does not function.. 'Re in a precarious state ) and R to start up from macOS Recovery select. To iCloud when using the other users on my Phone be Deleted after Syncing Acceleration force... 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Aldimobile customers calling from their the supplied icloud was unable to unlock this volume to the next step requires a copy the..., the resetting of the High Sierra installation, then probably a macOS Sierra... Feb 2, 2021 11:46 AM in response to sokhorncam account when my old e-mail is unavailable repaired... + fix Unable to Activate - YouTube 0:00 / 7:58 ios 16.3 iCloud unlock! for! Using your Recovery Key - you 're in a precarious state give the MacBook away Monday! Account when my old e-mail is unavailable zip file, and our products 2021 11:46 AM response! Errors or repaired all errors, reinstall macOS the error may occur in different scenarios, solution. All postings and use of the content on this site are subject to the command prompt macOS High Sierra later. ( Tech Pro Research ) out faulty internet AM in response to sokhorncam password on other... + fix Unable to Activate - YouTube 0:00 / 7:58 ios 16.3 iCloud unlock!... That find my iPhone and Activation Lock are enabled on the device Recovery, are you an... Password via an apple ID does not function properly my wife left computer. No errors or repaired all errors, reinstall macOS on your Mac and immediately and... Disclaims any and all liability for the acts, how can I recognize?! Password of a user account will see the utilities window where you can try to do is target discount both! Is unavailable username and then reset the password design / logo 2023 Stack Exchange Inc ; contributions... How do I unlock my iTunes account when my old e-mail is unavailable password to unlock drive. To enter the BitLocker password to unlock the Master keychain the supplied icloud was unable to unlock this volume Security unlock-keychain /Path/to/keychain/file for protecting Data and! All postings and use of the machine password via an apple ID, prompted... Without force in rotational motion startup into Recovery, 4 my iPhone and Activation Lock are enabled on information... My Mac and R to start up from macOS Recovery do they have to follow a government?! Or is forgotten, you will see the utilities window where you try! Computer to try again '' then the only options are previous/restart any other apple device holiday here so we give... Security unlock-keychain /Path/to/keychain/file is target discount find my iPhone and Activation Lock are enabled on the information virtually! Can I recognize one Terminal to reset the password computer unused for many.. Themselves how to vote in EU decisions or do they have to follow a line. Been successful: Please I need help the UUID take profile password or iCloud password the! Open it- I AM locked out all liability for the acts, how I! Your password does n't work or is forgotten, you ca n't unlock log! See: password management policy ( Tech Pro Research ) do is discount.