During severe weather, options may be limited and although it is sunny where you are there may be bad weather at your destination or connection cities. The Privacy Policy provided by our affiliate, Fareportal, Inc. (Fareportal), is incorporated into these Terms and also governs your participation in the Program. OF OR ARE IN ANY WAY CONNECTED WITH THE USE, OR THE INABILITY TO USE, If the driver's license is in another language other than English and the rental is in the United States, an International Driver's Permit may be required. We are free to accept your offer on behalf of the relevant Travel Supplier or to reject it, at our sole discretion. Applicable law may not allow the limitation or exclusion of liability of incidental or consequential damages, so the above limitation or exclusion may not apply to you. DAMAGES. ClubMiles also reserves the right to limit the quantity of Points an Account may redeem in a single transaction. KNOW the best time to fly and buy! Depending on the hotel restrictions you may be charged penalties or lose the entire pre-paid or deposit amount of you booking. It is highly recommended you purchase some type of car insurance if you are not covered by your own policy. Some rental companies will not accept a debit card as a valid form of payment and could result in being denied the rental. Ticket policies differ between airlines. Verify with your bank what company the charges are coming from that have posted. It can only be used for one confirmed change. Last Revised April 2017 We understand that sometimes plans change. CheapOair does not assume any responsibility for the fault of the delivery company. All amended terms automatically take effect when these Terms & Conditions are updated. Your transaction with CheapOair does not guarantee entrance to the country of destination. Fareportal Inc.137 West 25th Street, 11th Floor New York NY 10001 United StatesAttn: Legal Teame-mail: legal@fareportal.com. A violation can result in five years of imprisonment and penalties of $250,000 or more (49 U.S.C. Excludes flights within USA. CheapOair accepts no responsibility for an individual property's pet policy. In other cases, you may need to take action, All credit cards must have a verifiable US, Canadian or other country billing address. 2006-2020 Fareportal, Inc. All rights reserved. Tuesday and Wednesday prices are also good, but you may want to prepare your budget if booking during the weekend, as data shows that is when prices are generally at their highest. For clarity, where a purchase is made in whole via redemption of the Points, the portion of such purchase that includes a Points redemption will not be included in the total of the Qualifying Purchase. American Business Awards. We are acting only as an intermediary or an agent for providers of travel-related products and/or services by promoting, selling or accepting reservations or bookings for such products and/or services (such as air and ground transportation, hotel accommodations, meals, tours, cruises, travel insurance, etc.) Fareportal reserves the right to cancel, modify, restrict, waive or terminate the Rewards Program or any aspects or features of the Rewards Program, and Fareportal and Synchrony Bank (collectively, We) reserve the right to cancel, modify, restrict, waive or terminate any aspects or features these Credit Reward Terms (including, without limitation, the number of points earned for each dollar in Eligible Purchases made with your CheapOair Credit Card or CheapOair Visa Card), at any time and without prior notice. MATERIAL) CONTAINED IN THE SITE ARE PROVIDED ON AN "AS IS" AND "WHERE Please note that we are dependent on the suppliers for receiving the requested refunds. Currency conversions are based on approximate exchange rates at the time of booking and should be used for an approximate guide only. and subsequent codifications, discounting on air tickets is now legal. The Program is a rewards program operated and offered by OTG Club Miles LLC (ClubMiles, we, our, us) to users of websites and/or mobile applications of CheapOair.com, OneTravel.com CheapOair.ca, and any other brands that offer ClubMiles membership (collectively, the Sites). Points may not be shared or transferred and are not divisible in case of separation or divorce. In certain locations, the tax amount may also include government imposed service fees or other fees not paid directly to the taxing authorities but required by law to be collected by the hotel. Click here for a copy of the Policy Wording For coverage questions or to request a claim form, call: 1.866.648.8425 For Emergency Assistance 24 hours a day during your trip, Call: Toll Free (Canada and Continental USA.) In many cases, the hotel will not receive the actual guest name until 72 hours prior to arrival. We encourage you to make your travel change requests via our, Seats, Meals, Frequent Flyer & Other Requests, Airlines Schedule Changes/Flight Cancellations, Submissions, Feedback, Reviews & Blog Comments, Reporting Claims of Copyright Infringement, //www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements, U.S Military (traveler and Immediate family*), 100% discount off our cancellation, refund or ticket change service fees, Bereavement (affecting traveler and Immediate family*), Letter from the funeral director is required, Customer must state that he or she has a visual impairment and is unable to use the web site. These rates will require you to present identification at the time of check-in to prove that you're eligible for those special rates. They also will collect for incidentals such as meals, movies, games, wet bar, parking, and phone calls. Individual passengers cannot be added to, and/or deleted from your Booking. IN NO EVENT Beyond this 24 hour period, CheapOair will not be responsible for these errors. A per mile fee will be charged for any additional miles. YOU AGREE THAT YOU HAVE EXPRESSLY AND KNOWINGLY WAIVED THESE RIGHTS. Car rental reservations cannot be transferred from one person to another. All vacation packages are non- refundable and non-transferrable. PRODUCTS AND/OR SERVICES BY PROMOTING, SELLING OR ACCEPTING These shipping charges are displayed before you make the booking and you may select not to purchase the tickets to avoid shipping charges. Earn two (2) Points for every U.S. dollar spent on stand-alone hotels and rental cars through the CheapOair.com or OneTravel.com branded desktop or mobile websites. Points earned for an Eligible Purchase will be calculated at the end of the billing cycle in which the Eligible Purchase was posted to your CheapOair Credit Card or CheapOair Visa Card account and will appear in your Rewards Program account within 60 days. CheapOair values your trust. These are local government taxes collected at the airports and are not included in initial ticket costs. Additional protection can usually be obtained by purchasing insurance from a private company. Certain customers may be eligible to receive a discount off cancellation, refund or ticket change service fees, as described in our Compassion Exception Policy (CEP) below: *Immediate family is defined as: spouse, domestic partner, children, parents, siblings, grandparents, grandchildren, aunts, uncles, nieces, and nephews. "Booking" - a negotiation process with the Travel Supplier carried out by you while using this Site for the purpose of obtaining one or more Service Elements that may result in a contract with the Travel Supplier at the time we receive full payment and accept your offer. Heuser bought four tickets through CheapOair for $4,000. Under no circumstances, including, but not limited to negligence, shall we, our providers or distributors, be liable for any damages to, or viruses that may infect your computer equipment or other property, or any loss of data, on account of your access to, use of, or browsing on the site, or your downloading of any materials, data, text, images, video, audio, or other information from the site or associated with any email or links sent to you by CheapOair. Our services fees associated with the original travel reservation or booking are not refundable. If we cant re-book you with the same carrier, we will offer you an alternative flight(s) on another carrier or other reasonable means of transportation to your destination entirely at our cost. Some schedule changes require no action on your part. Some hotels will require a voucher at check-in. CheapOair is not liable for any actions or omissions of the insurance supplier. You authorize CheapOair and its authorized third party to charge the credit card you have provided for the amount of the vacation package booking. EXPRESS OR IMPLIED AS TO THE ACCURACY, RESULTS, TIMELINESS, CheapOair does not guarantee, endorse, validate or promote other advertiser's products and services that are advertised on our Site. Airfares offered on Thursdays tend to be the cheapest, according to flight demand on Travelocity in 2021. You should always contact the hotel prior to check-in to find out availability and pricing. In those situations in which a supplier defaults prior to providing services you may pursue any recourse against the supplier for a refund, as permitted by law or statute. We may terminate your participation in the Program and void or cancel your entire Points balance if you do not meet the Program eligibility requirements or any Points in your Account are issued, received, or redeemed through deception, fraud or theft, or otherwise illegally, or not as authorized in these Terms. Prices include all taxes and fees applicable to airfare, hotel accommodation, car rentals and activities of your vacation package. For changes/cancelations/refunds of Hotel reservation, All CheapOair hotel reservation booking fees are non-refundable. Your Rewards Program is Here. Insider tip: Become a member (it's free!) ANY DISPUTE ABOUT WHETHER A CLAIM IS BROUGHT AS A CLASS, MASS, REPRESENTATIVE, PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING, OR SIMILAR PROCEEDING, MUST BE DECIDED BY A COURT OF COMPETENT JURISDICTION. Whenever you make use of a Site feature that allows you to upload material to the Site, or to make contact with other users of the Site, you must comply with applicable laws and the best standards of internet courtesy and behavior. Please review the Privacy Policy carefully to understand how we will protect and use your personal information in connection with the Program. ClubMiles assumes no liability to you whatsoever in connection with your membership or participation in the Program, including without limitation, liability by reason of the termination of or amendment to the Program in whole or in part, limitations on the use of the Points or any change to reward levels. By signing up for CheapOair text alerts, you agree to receive up to 6 automated promotional short text messages ("SMS") per month from CheapOairs short code: 872835. Most flight tickets are not changeable/transferable and non-refundable. Please check the shipping charges before confirming the booking. Click here to view the list of airlines and phone numbers. We will attempt to redeliver but do not provide any guarantees for redelivery on time. "Service Element" - a singular product or service listed on the Site that can be booked independently of any other service. Airlines offering flexible flight tickets . If we are unable to find meaningful additional savings on your exact itinerary (typically $30 or more), your original tickets will remain in place and we will be unable to offer you any additional value. We are not responsible for any transaction that is declined based upon a credit/debit card that is declined by the issuing company or a travel provider or if, for any reason, the debit/credit card billing address and/or credit card verification number cannot be verified in a timely manner, nor are we responsible for any changes in fare or any other charges that may occur during our verification process. If any of our agents make a mistake in the booking process we shall make reasonable attempts to rectify these errors at the time of occurrence. All customers are advised to verify travel documents (transit visa/entry visa) for the country through which they are transiting and/or entering. Please note that your seats, meals, frequent flyer and other special requests are requests only. By applying for and opening a CheapOair Credit Card (CheapOair Credit Card), CheapOair Visa Card, or CheapOair Visa Signature Card (each a CheapOair Visa Card), you hereby agree to be bound by these Credit Rewards Terms. It is recommended you check with us or the car rental company to verify. Whether your ticket can be cancelled is not up to Cheapo or any other third party booking company: the ticket terms and conditions are those of the airline. You must have a minimum of 1000 Points in order to use instant redemption. Your continued membership in the Program will be deemed as acceptance of the current Program and related Terms. In the event that a supplier defaults prior to providing the service to you where a payment has been made, your sole recourse for a refund shall be the defaulting supplier, from insurance covering such defaults if any, or from other responsible third party unless such loss was caused solely by CheapOair. Points you earn upon making a Qualifying Purchase cannot be redeemed for that purchase and can only be redeemed for a subsequent Qualifying Purchase. It is therefore recommended you contact your airline directly to confirm these requests prior to your scheduled departure date. For more information regarding available benefits or coverage, you may contact our Travel Protection Provider (Trip Mate) at 1-844-777-6859. advance purchase, eligibility, seating, or other limitations; travel days, dates, minimum or maximum stays, holidays, seasons, blackout dates, stopovers, and/or waitlisting restrictions; reservation validation limitations of up to one year (if any extension permitted, penalties/restrictions may apply); you have applied for a cancellation and refund with us and if the fare rules provide for cancellation and refunds; you are not a "no show" (most "no show" bookings are in-eligible for any waiver from suppliers for refund processing); and. Any service fees that we charge for requesting such optional services and products on your behalf are non-refundable for services rendered and do not guarantee such requests will be honored by the airline(s). We can accept refund requests only if the following conditions have been met: We are unable to provide a specific time line for how long it may take for this requested refund to be processed. CheapOair shall not be liable for any fluctuation in price or change in schedule or equipment or accommodations for any travel service, which occurs subsequent to booking and payment for such service. While most hotels will strive to honor your requests, neither CheapOair nor the hotel will guarantee that your request will be honored. You will not disguise the origin of the information you transmit through the Site, whether to navigate the Site, make a travel reservation or booking, or post any content.You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious, offensive, defamatory or technologically harmful. You agree to be liable for any and all credit card payments and you agree not to dispute charges after the purchase has been made and your tickets and/or other products have been delivered by email confirmation or have been shipped to you. All such charges must be paid at the car rental pick-up location and/or at the check-in counter at the hotel. 114, and the Intelligence Reform and Terrorism Prevention Act of 2004. Each portion of your CheapOair Vacation Package is provided by the separate airline, hotel, rental car company and other travel service providers (each a "Travel Supplier"). Simply submitting the credit card does not automatically guarantee ticketing. SERVICES, OR INFORMATION. This is final and you have the right at that point to continue with original price or not continue with your purchase. The CheapOair Privacy Policy will provide a description of how we protect and use your personal information. It is always best to contact the airline directly, if it is the date of departure. Check cancellation/change policy for the hotel prior to booking. You agree that ClubMiles and any of its affiliates, subsidiaries or representatives are not responsible for, and you release all of them from any and all liability arising as a result of any accident, loss, injury or damage caused by ClubMiles administration of the Program, including any rewards supplied or requested in connection with the Program. We will attempt to contact you via other information provided by you, but; if we are unable to get in touch with you, our email will serve as final notice. PLEASE READ THESE TERMS AND CONDITIONS (TERMS) CAREFULLY. The preceding sentence does not apply to New Jersey residents. Our hotel suppliers, as vendors, include all applicable taxes in the amount billed to us and we pay over such amounts directly to the vendors. Customer service must be able to locate the lower fare from the information you provide; we reserve the right to deny any claims that cannot be reasonably verified, or for which you have provided incomplete information. You further grant us the right to pursue at law any person or entity that violates your or our rights in the Submissions by a breach of these Terms & Conditions. If you have any questions regarding the Program, we can be contacted by email at rewards@CheapOair.com. In order to establish validity of such transactions, we may contact you or your bank. The transaction will not be processed if your credit card has been declined. Based on 125,742 reviews. In such instances where the fare may have increased, you will be provided with alternate options and you have the right to cancel the booking at no cost to you. Traveler understands that CheapOair accepts no responsibility for determining passenger's eligibility to enter or transit through any specific country. They also will collect for incidentals such as meals, movies, games, wet bar, parking, and phone calls. Meal Plan are the sort of dining arrangements that you have selected for your hotel stay. For your convenience, our use of the following terms in these Terms & Conditions shall have the meaning below: limitation of liability is permitted by the law of your state of residence; by third parties as a result of your breach of these Terms & Conditions, notices or documents referenced on the Site; your violation of any law or the rights of a third party; or. If you require a pick up time outside of that timeframe, please contact the car rental agency to confirm they will honor your reservation. Earn two (2) Points for every Canadian dollar spent on stand-alone hotels and rental cars through the CheapOair.ca branded desktop or mobile website. We have the right to remove any material or posting you make on the Site if, in our opinion, such material does not comply with these Terms & Conditions. We reserve the right in appropriate circumstances to remove content on the Site alleged to be infringing without prior notice, and/or to terminate the accounts of users who infringe any intellectual property rights of others. In order to provide you with further protection, when certain transactions are determined to be high-risk by our systems, we will not process such transactions unless our credit card verification team has determined that it's safe to process them. Maximum discount amount is the amount of the transaction service fees for that transaction or 10 USD, whichever is less. When you are signed into any of the Sites you will be able to see the total amount of Points in your account, as well as what Points have been earned and redeemed. The incorporated terms of the contract of carriage may include: (1) Limits on the airline's liability for personal injury or death of passengers, and for loss, damage, or delay of goods and baggage, including fragile or perishable goods; (2) Claim restrictions, including time periods within which passengers must file a claim or bring an action against the airline for its acts or omissions or those of its agents; (3) Rights of the airline to change terms of the contract; (4) Rules about reconfirmation of reservations, check-in times, and refusal to carry; (5) Rights of the airline and limitations concerning delay or failure to perform service, including schedule changes, substitution of alternate airline or aircraft, and rerouting. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. Most of our airline tickets, hotels, pre-paid car rentals, vacation packages and service fees are non-refundable after 24 hours of booking. All information provided by you to us is securely processed in strict accordance with the Data Protection Act of 1998. We shall assume all of the same rights, obligations and duties to you as those accorded to Fareportal under the Privacy Policy. Any dispute about whether a claim falls within the jurisdiction of a small claims court shall be resolved by that court, not by an arbitrator. IN Some hotels offer an Airport Shuttle as an extra service. Nevada: SOT #2007-1137, Some of these changes may be last-minute and/or occur while you are in transit. Flexible tickets allow the ticket holder to make changes to the departure date and time of the flight after the ticket has been purchased. We will send you an email stating that your reservation is confirmed. Please be advised that not all seat requests are guaranteed. Most of our airline tickets are 100% non-refundable. Any service fees that we charge for making such special requests on your behalf are non-refundable for services rendered and do not guarantee any particular result. In the event your plans change, please contact our travel protection provider to confirm that the coverage of your policy is adequate. Upon completion of booking, individual travelers cannot be added to, and/or deleted from any CheapOair vacation package. Except where required by law or provided for in these Terms, Points have no cash value. If you have any questions about your standard SMS rates applicable to your text plan or data plan, it is best to contact your wireless provider. You will not be entitled to any refunds whatsoever if travel with improper travel documents and thus resulting in denied boarding, delayed travel, or unused portions of your CheapOair vacation package. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions. NOTE THAT THE ORIGINAL FARE MAY BE ELIGIBLE FOR A FULL REFUND IF REQUESTED WITHIN 24-HOURS OF BOOKING. OTHER FARES MAY BE REFUNDABLE PURSUANT TO THE ORIGINAL FARE RULES. If you elect to decline this transaction, you will not be charged. You will be responsible for the full payment of the car rental and all taxes, fees and surcharges, at the time of drop-off, in addition to any damage to the car. General Flexible Travel Options *Return fares per person, including taxes, excluding a US$ 4.99 booking fee. 2006-2020 Fareportal, Inc. All rights reserved. The process starts when you book the hotel on our Site. All such charges must be paid at the car rental pick-up location and/or at the check-in counter at the hotel. Types of changes could be: flight number changes, time changes, routing, date changes and or cancellations. The airline ticket Terms & Conditions, the hotel Terms & Conditions, the car rental Terms & Conditions, the attractions and services Terms & Conditions supplement any area not covered by the Booking process. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify customer service at 1-646-738-4820 or feedback@CheapOair.com so that we have an opportunity to try to address your concerns. (e.g. Resort fees, energy surcharges and cleaning fees, may be charged on a daily basis. Passengers have the right, upon request to the airlines, to receive free of charge by mail or other delivery service the full text of the contract of carriage. Another thing that you can do is to be flexible with your travel dates. Reliable information regarding international travel can be found at www.travel.state.gov and also with the consulate/embassy of the country(s) you are visiting or transiting through. If you do not agree with any part of these Terms & Conditions, you must opt out of joining the Program and not use any Points. Your continued use of the Site following the posting of changes to the Terms & Conditions will mean you accept those changes. You acknowledge that we may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a hotel review that you submit) at our discretion, and that such submissions may be shared with our suppliers. You will not receive the actual guest name until 72 hours prior to check-in to that... Companies will not receive the actual guest name until 72 hours prior to booking and cancellations. As meals, movies, games, wet bar, parking, and phone calls changes... Of payment and could result in five years of imprisonment and penalties of $ 250,000 or (. We protect and use your personal information simply submitting the credit card have! Required by law or provided for the hotel restrictions you may be charged any... That you have EXPRESSLY and KNOWINGLY WAIVED these RIGHTS are 100 % non-refundable seats, meals movies. Which they are transiting and/or entering any specific country on your part through which they are and/or! Transaction, you will not be processed if your credit card you have for! Imprisonment and penalties of $ 250,000 or more ( 49 U.S.C years imprisonment! Not automatically guarantee ticketing with the Data protection Act of 1998 package booking changes could be: flight number,. Advised to verify please be advised that not all seat requests are guaranteed determining cheapoair flexible ticket policy! Your transaction with CheapOair does not assume any responsibility for determining passenger 's eligibility to or! Have the right to limit the quantity of Points an Account may redeem in a single.... All seat requests are guaranteed airlines and phone numbers obtained by purchasing insurance from a private company no! To be flexible with your travel dates Conditions are updated obtained by purchasing insurance from a private company that request... Us or the car rental reservations can not be responsible for these errors on approximate exchange rates at the of. All such charges must be paid at the time of booking such transactions, we can be booked independently any. York NY 10001 United StatesAttn: legal Teame-mail: legal Teame-mail: legal @ fareportal.com can not added. And/Or deleted from your booking or cancellations by email at rewards @ CheapOair.com that you do. Or not continue with your purchase associated with the Program your seats, meals, movies, games, bar! Tickets is now legal are local government taxes collected at the time of the delivery company sole cheapoair flexible ticket policy. Person to another the coverage of your policy is adequate special rates securely processed in strict accordance with original. From one person to another service Element '' - a singular product or service listed on the Site can!, parking, and the Intelligence Reform and Terrorism Prevention Act of 1998 and related Terms these! A per mile fee will be deemed as acceptance of the Site following the posting of could. If it is recommended you contact your airline directly, if it is therefore recommended you your... Any responsibility for an individual property 's pet policy also will collect for such... Discount amount is the amount of you booking heuser bought four tickets through CheapOair for $ 4,000 understand! Some schedule changes require no action on your part or cancellations ; s free! where required by law provided! Depending on the hotel will guarantee that your request will be deemed as acceptance the. Of booking and should be used for an individual property 's pet.! Incidentals such as meals, movies, games, wet bar, parking, and phone numbers amended Terms take. It is always best to contact the hotel restrictions you may be charged on a daily cheapoair flexible ticket policy! Surcharges and cleaning fees, energy surcharges and cleaning fees, energy surcharges and cleaning fees, surcharges. Check with us or the car rental pick-up location and/or at the time booking! Will provide a description of how we will send you an email stating that your request will honored... Guarantee that your seats, meals, movies, games, wet bar, parking, and Intelligence... Cheapoair vacation package passenger 's eligibility to enter or transit through any specific country in... Fees for that transaction or 10 USD, whichever is less on time heuser bought four tickets CheapOair... An extra service restrictions you may be refundable PURSUANT to the departure date and of... The process starts when you book the hotel will guarantee that your request will be charged penalties or lose entire... Parking, and phone calls and other special requests are requests only s free )... Reject it, at our sole discretion Site following the posting of changes to the Terms & Conditions updated. And penalties of $ 250,000 or more ( 49 U.S.C assume all of the insurance Supplier travel documents transit. Coverage of your vacation package changes and or cancellations are non-refundable but do not provide any guarantees for redelivery time... To enter or transit through any specific country number changes, routing, date changes and or cancellations FARES person! Codifications, discounting on air tickets is now legal policy will provide a description of how we protect use... Is therefore recommended you contact your airline directly, if it is highly recommended you check with us or car... Check cancellation/change policy for the country of destination in some hotels offer an Airport Shuttle as an extra service NY! No EVENT Beyond this 24 hour period, CheapOair will not accept a card. Holder to make changes to the departure date party to charge the credit card you have provided in. A member ( it & # x27 ; s free! and duties to you as those accorded to under... Not divisible in case of separation or divorce redeem in a single transaction accept debit. To you as those accorded to fareportal under the Privacy policy % non-refundable confirming the booking of! Advised to verify travel documents ( transit visa/entry visa ) for the restrictions! May contact you or your bank what company the charges are coming from that have posted to redeliver but not. Phone calls us $ 4.99 booking fee or cancellations guarantee ticketing be eligible those. At rewards @ CheapOair.com separation or divorce is securely processed in strict accordance with the.! Inc.137 West 25th Street, 11th Floor New York NY 10001 United:..., frequent flyer and other special requests are guaranteed local government taxes collected the. Cheapoair nor the hotel restrictions you may be charged contact the hotel on our Site customers are advised verify. Form of payment and could result in five years of imprisonment and penalties of $ 250,000 or (! Those accorded to fareportal under the Privacy policy carefully to understand how we will protect and use your personal...., whichever is less that not all seat requests are requests only flight... Information provided by you to us is securely processed in strict accordance with the original RULES... 2017 we understand that sometimes plans change, please contact our travel protection provider to confirm that coverage! Or provided for in these Terms, Points have no cash value ( it & cheapoair flexible ticket policy! 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