Resist copying them outright as inspiring ownership and accountability among your team are more important than perfect OKRs! You know this means that senior executives and your Audit Committee wonder if re-assessing more frequently would ensure the right risks are being reviewed at the right time. Objective: Attain highest-ever employee satisfaction score. OKRs for admin and ops often focus on improving efficiency and saving money. Support the sales team by bringing in as many qualified leads as possible. WebAnd 45 Examples of Great OKRs What is the OKR methodology? Improve information management procedures by the end of [quarter and year], Launch a successful and exciting company swag program for office and remote employees, Implement a successful online conference room reservation system by [quarter and year], Streamline all departmental operation requests into ticketing system for management and tracking, Implement a purchasing management process, Maintain accurate record-keeping at all times, Strengthen the communication for employee policy updates, Offer development programs to help all team members reach their career goals, Align internal department communications, Deliver on strategic initiatives and activities, Successfully launch podcast campaign in [year and quarter], Improve customer retention and customer lifetime value (CLV). Creating OKRs in departmental silos without cross-collaboration. Objective: Reach quarterly revenue of $1 million. In most companies,top-levelmanagementdecides what the goals are and everyone else has to follow. These threats, or risks, could stem from a wide variety of sources, including financial uncertainty, legal liabilities, strategic management errors, accidents and natural disasters Included on this page, youll find information on trickle down OKR goal setting, sample company-wide OKRs, and sample OKR goals by department, including for finance, HR, and marketing. Connect everyone on one collaborative platform. Get actionable news, articles, reports, and release notes. Increase net-new book of business recurring revenue to stabilize the business. OKRs help establish boundaries and encourage us to say no when asked to pursue the wrong things. Instead of a cascading approach, the process isbi-directional theOKR setting processincludes everyone in the company! 75% of material is biodegradable. Objective: Maximize email marketing campaign. OKR (Objectives and Key Results) is a goal-setting framework that helps a business define individual and company goals while devising a way to measure them. Objective: Gain 15 percent more conversions from new e-book. These threats, or risks, could stem from a wide variety of sources, including financial uncertainty, legal liabilities, strategic management errors, accidents and natural disasters, KR 1 : Reduce the dwell time of network from 10 mins to 1 min (mean time an attacker has undetected access to sensitive data without being removed), KR 2 : Maintain the % of systems with approved system security plan at 99% least, KR 3 : Increase the percentage of mitigated risks from 90% to 100%, Reduce the dwell time of network from 10 mins to 1 min (mean time an attacker has undetected access to sensitive data without being removed), Maintain the % of systems with approved system security plan at 99% least, Increase the percentage of mitigated risks from 90% to 100%. Regardless of what industry or market youre in, competitors are consistently grabbing opportunities to address the pain points of your shared target audience. Once you have a balance of both aspirational and operational CEO-level OKRs, you can then begin to cascade goals throughout the rest of the company to achieve organizational alignment. Web#4: HR Compliance Team OKRs Objective David Griffin Ensure Adequate HR Compliance 44% Target Date: Q3-2020 Visibility: All Employees Key Results Achieve 90% or above rating in quarterly HR compliance audit Q3-2020 Compliance Rating 45% 135% 68% 20% Resolve 95% of HR compliance related complaints in under 2 business days Q3-2020 Objective: Deliver a design for the drawing wizard. kr4. Access and track your OKRs from a central source of truth with ClickUp Goals. When viewing a task, youll know if its been attached to a Target. Objective: Build relationships with leading market research organizations. to rely on employees to ask what it means. Technology OKRs can cover the gamut from improving product speed and development speed to creating case study content and conducting user tests. The best company-wide OKRs originate in mission statements and long-range goals, and they help to communicate a practical path to those aims, as shown in these top-level OKR objective examples: Objective: Build the best online personal shopping service in the country. Objectives are defined as what you want to achieve; these outcomes should be expressed in a strong, motivating way. Butwhydo they use it? WebAnd 45 Examples of Great OKRs What is the OKR methodology? But when youresetting OKRs,its another story. Leadership OKRs may vary depending on the size of the company. Explore modern project and portfolio management. Some experts are adamant that key results need to be quantifiable. With public relations OKRs, the goal is to increase exposure of the product or service. Find the best project team and forecast resourcing needs. Improve and increase partnerships with other leading experts in our industry. Objective: Produce widely read and quoted original content. Objective: Improve our brand presence through media channels to strengthen brand as a leader. Supply Chain and shipping infrastructure 100% zero waste. Teams are the subject-matter experts and owners of the work, Assign a Key Results champion to monitor and lead weekly/monthly OKR check-in meetings. Objective: Optimize the annual budgeting process. Web#4: HR Compliance Team OKRs Objective David Griffin Ensure Adequate HR Compliance 44% Target Date: Q3-2020 Visibility: All Employees Key Results Achieve 90% or above rating in quarterly HR compliance audit Q3-2020 Compliance Rating 45% 135% 68% 20% Resolve 95% of HR compliance related complaints in under 2 business days Q3-2020 Use these examples to help jump-start your thinking. Objective: Attain highest-ever employee satisfaction score. Too often, we feel pressure from our individual and work goals, leaving us mentally and physically drained by days end. Call at +1-775-747-7407between 9am-5pm PST. Because aligning and cascading OKRs can be very confusing, we recommend OKRs are thought of as company-wide efforts where different functional teams champion the objectives and own the key results. To learn more about how OKRs can help you, see the "Essential Guide to OKRs.". But I think it's critically important to go with a reasonable number like, three objectives and no more than four or five KRs for each of those objectives.". You can also createcompany wide OKRs wherethewholeorganizationcommits to the same goals, like thecompanys mission. Key Result: Increase monthly website visitors by 10%. And when youre able tofocuson theobjective, you can fullycommitto it. Design OKRs can cover such matters as training and employee engagement, as well as design goals. Key Result: Grow social media followers from 50,000 to 75,000. Work smarter and more efficiently by sharing information across platforms. Plan projects, automate workflows, and align teams. KR: Double employee The following examples of human resources OKRs highlight personal development, manager development, and employee engagement aspirations. See how you can align global teams, build and scale business-driven solutions, and enable IT to manage risk and maintain compliance on the platform for dynamic work. Antivirus/ Antispyware coverage: Virus protection should be installed on every machine on the network. kr1. OBJECTIVE: Build Strong Relationships with Forrester and Gartner, OBJECTIVE: Launch a New Customer Community, OBJECTIVE: Make our community known by industry experts and thought leaders. KR 1 : Increase % of systems that have antivirus software installed from 99% to 100%, KR 2 : Increase % of systems that have latest antivirus definitions installed from 95% to 99%, KR 3 : Reduce the number of incorrectly configured SSL certificates from 10 to 1, Increase % of systems that have antivirus software installed from 99% to 100%, Increase % of systems that have latest antivirus definitions installed from 95% to 99%, Reduce the number of incorrectly configured SSL certificates from 10 to 1, Incident Management: It describes the activities of an organization to identify, analyze and correct hazards to prevent a future re-occurrence of an incident, KR 1 : Increase the strength of dedicated incident response team from 4 to 8, KR 2 : Decrease the mean time to resolve (MTTR) severity 2 incidents from 120 mins to 90 mins, KR 3 : Decrease the number of recurring incidents per month from 20 to 5 (through KMDB), KR 4 : Decrease the average downtime per quarter due to security incidents from 45 mins to 5 mins, Increase the strength of dedicated incident response team from 4 to 8, Decrease the mean time to resolve (MTTR) severity 2 incidents from 120 mins to 90 mins, Decrease the number of recurring incidents per month from 20 to 5 (through KMDB), Decrease the average downtime per quarter due to security incidents from 45 mins to 5 mins. We hope these examples and tips gave you clarity and structure to optimize your writing process. Introduced and popularized in the 1970s at Intel, it has since spread throughout technology companies as a way to help employees understand and be engaged in an enterprise's charter. Key Results can be either quantifiable performance measures or deliverables (effort or projects). Objective: Raise professional artist awareness of the new masking product. So we say yes to every request and tell ourselves its just part of the job. OBJECTIVE: Grow our corporate global business, OBJECTIVE: Build a great corporate culture (delight our employees), OBJECTIVE: Launch the new product successfully in Q1, OBJECTIVE: Generate more Marketing Qualified Leads (MQLs), OBJECTIVE: Optimize our customer acquisition, OBJECTIVE: Implement Account Based Marketing (ABM), OBJECTIVE: Improve Our Website and Grow Conversions. WebExample 10 Risk Management: It is the process of identifying, assessing and controlling threats to an organizations capital and earnings. This ensures that your OKRs are aligned with your overall vision and goals. kr2. KR: Survey employees weekly. If you're interested in learning more about the difference between OKRs and SMART goals, read this article comparing the difference between the two. KR: Double employee Audit Management: It is a systematic evaluation of the security of a companys information system by measuring how well it conforms to a set of established criteria. The Smartsheet platform makes it easy to plan, capture, manage, and report on work from anywhere, helping your team be more effective and get more done. Objective: Strengthen the auditing process. KR: Survey employees weekly. OBJECTIVE: Launch the new monthly newsletter successfully. Objectives and key results should be easy for others to understand. A trick to help differentiate a key result and task is to remember: Now we know the distinction between an objective, key result, and task, lets dive into the writing tips! Objective: Successfully launch a beta version of the product. Project Management Techniques and Workload Templates, Drive 1M organic traffic visitors to the blog by [date], Include at least seven internal links per blog post, Achieve 80-100 in SEO score per blog post, Include descriptive alt text for every static image and GIF per blog post, Audit current blog process every two weeks, Reduce feedback loops from department heads from five days to two days, Create a blog process dashboard to eliminate 100% of bottlenecks, Identify 10-15 common requests and build task templates, Decrease request backlog by 60% across all departments, Increase number of team team satisfaction score by 85% by the end of [date], Decrease one-off email requests in the shared inbox by 55%, Develop three video tutorials to reduce in-person training meetings, Identify one owner and three co-authors to optimize the wiki document, Decrease average time to approve department requests from three days to one day, Audit team calendar every two weeks for meeting relevancy, Increase on-time task completion rate from 60% to 90%, Build personal development plans with 100% of the team, Increase task success rate from 80% to 95%, Submit 5-8 training and coaching opportunities, Interview 30 customers every month to provide suggestions for improved use of products/services, Decrease product-related complaints from 45 to 20, Maintain a max 24-hour response time in the support queue, Defined documentation of 3 core responsibilities: Lead, Manager, and Specialist, Launch Support department growth plan and org structure by [date] (, Launch Lead and Manager certification and continued skill building/training by [date], Build one feedback loop dashboard between managers, leads, and squad members, Increase customer feedback rate from 8.9 to 9.9, Improve employee satisfaction score from 7.6 to 8.9, Launch squad reorganization plan by [date], Increase percentage of support tickets resolved per week from 60% to 80%, Find 30-50 volunteers across the organization to test features before launch, Decrease time to fix critical bugs in production from 24 hours to 16 hours, Audit QA testing every three weeks for efficiency, Pilot a test project in the first four months for individual feedback and results, Implement automated performance reporting by [quarter and year], Launch communication dashboard for all issues and risks by [quarter and year] (Check out these, Improve response time from 20 to ten minutes, Audit non-critical meetings on the team calendar every two weeks to determine if necessary, Hire four new events coordinators by the end of the quarter, Participate in 3-5 events training classes every two months, Set and track 8-10 individual contribution tasks by [date], Increase percentage of post-show engagement from 12% to 40%, Host training sessions for all on-site volunteers one month before the event, Generate 500K in sales pipeline from the event by [date], Create 5-7 monthly topics for high-level transparency, Collect 10-15 post-meeting surveys for evaluation, Increase participation rate from 70% to 90%, Source and test cloud-based software to launch in [date], Process policy changes from 24 hours to eight hours, Increase employee office satisfaction score from 7.8 to 9.8, Offer one new product option each quarter, Establish a reward point system for complimentary company swag, Implement quarterly training for facilities staff, Increase office satisfaction rating from 88% to 98%, Reduce spending on office supplies from 20% to 10%, Source and test 3-5 booking software with mobile capabilities, Evaluate current room usage to propose 5-8 solutions for workplace design and costs, Reduce booking conflicts from 20% to 12% by the end of the quarter, Decrease time spent on switching between inboxes and voicemails from 14% to 5%, Lower resolution time from 24 hours to ten hours, Create a knowledge base for 10-20 most common requests that can be resolved without creating a ticket, Offer one personalized training program for eligible team members, Offer two employees each month to shadow leadership team members, Host free education seminars for all team members every six weeks, Integrate all purchasing requests to cloud-based software by [date], Adjusting spending levels across all departments by 30% without sacrificing quality, Decrease contracts and payments uploading time from two hours to 30 minutes, Decrease time spent backtracking receipts and logs from two weeks to three days, Develop 5-7 training materials for HR coordinators to build interview skills, Propose 7-10 manual tasks to automate using, Create a 2-4 minute video for policy update and awareness, Source and launch one communication channel within the first 20 days in [date], Maintain employee retention rate above 80%, Create free and available 24/7/365 online professional programs for the top 10 roles, Source and implement one mobile-friendly software in the first 30 days of [date], Decrease average ticket response time via mobile from one hour to 15 minutes, Increase number of training videos and materials from one to four, Set, track, and manage pricing terms for top 3 critical business systems, Propose 3-5 target operating models to adopt by [date], Decrease monthly software spending from $10k to $5k, Bring software and application usage from 12 to three, Perform audits every four weeks to assess individual workloads and software usage, Improve operational efficiency from 78% to 89%, Propose 3-5 solutions for a mobile-first communication tool, Achieve a score of 90 in internal communications surveys, Increase goal completion rate from 74% to 89%, Meet with 10-15 team members for role-specific needs and issues, Create one data use plan and publish it in the first 30 days of [quarter], Increase approval turnaround from three days to one day, Create four levels to categorize request type, Develop new form agreements to launch by [date], Increase Net Promoter Score (NPS) from 30 to 45 or better, Source 3-5 marketing agencies for asset and messaging, Drop four public previews before the launch date, Write 15 blog posts to help promote the podcast, Gain 5,000 podcast subscribers in the first month of launch, Increase email newsletter open rates from 40% to 60%, Increase positive mentions from customers from 50 to 80, Send all hardware and application access within three days of their start date, Replace text-based manuals and guides with visual aids by [date], Implement onboarding dashboard to reduce overlap work from 12% to 5%, Offer 5-7 online courses for continued growth, Conduct role-specific training every eight weeks, Streamline all tasks and HR paperwork into one task list per role by [date], Determine one onboarding coordinator to oversee individual department onboarding activities, Perform testing interviews with ten key accounts, Increase speed of product bug resolution by 75%, Hire 2 UX designers and 3 product managers by [date], Perform six one-on-one product training sessions for new hires within 60 days of their start date, Evaluate 3-5 individual contributors going beyond their roles to improve processes and product, Host five Lunch and Learn sessions to showcase new features before launch late, Increase learning time with each department from 5% to 15%, Conduct five cross-functional knowledge sharing sessions, Publish three original brand stories every week, Create a templated creative collateral kit by [date], Audit assets every four weeks for necessary updates, Increase outreach activities from 20% to 40%, Convert influencers into affiliates from 8% to 20%, Interview ten current affiliates for feedback, Publish official criteria guide by [date], Increase score of automation tests from 75% to 89%, Data validation is completed within one hour after testing, Identify one lead in each department to gather communication feedback bi-weekly, Share the progress of unfinished and completed work two hours before the end of the workday, Reduce team meetings from twice a day to once a day without sacrificing quality, Maintain review response time of fewer than eight hours on every task, Create a Master Feature and Team Lead list by [date], Identify 5-7 categories of bug severity by [date], Conduct three request button tests each month, Increase Request Demo form submissions from 40% to 60%, Require one enterprise and one startup sales webinar participation per month, Collaborate with the product team to produce a knowledge wiki by [date], Increase customer satisfaction score from 50% to 89%, Implement 5-7 strategies for personal presentation plans for enterprise customers, Increase monthly leadership posts from 20 to 50, Increase audience impressions from 16,00 to 20,000, Maintain video content posts at 4 per week, Increase response rate to social media comments from 45% to 65%, Increase the number of Twitter mentions and replies from 2,000 to 4,000 by [date], Source 3-5 potential social media management tools by [date], Increase customer satisfaction score from 78 to 89, Hire two social content specialists by [date], Propose 2-4 strategies by [date] to promote and distribute content, Propose a financial plan for cost implementation and technology resources by [date], Identify five top roles to pilot a trial run by [date], Launch performance coaching program by [date], Interview 200 team members to gather learning opportunities feedback, Allocate 20 hours per T&L team member per month for training compliance, Achieve aweekly Employee Satisfaction Scoreof >8, Survey ten candidates and 100 new employees for improvements, Collaborate with the marketing and creative teams to reskin the most viewed brand collateral, Build ten sustainable sets for perpetual use, Develop training materials for equipment handling by [date], Partner with Recruiting team to fill four on-call videographer roles, Hire two editors and four video coordinators, Offer one training seminar for all team members every six weeks, Interview ten team members for feedback on the current process, Research top-performing and less-engaged video content to propose 3-6 writing strategies, Task = the tactics/activities to get there .