We are changing the way you register and sign-in to the StubHub Community. The Advanced Services may permit you to forward your season tickets to another person. Gift cards cannot be used to make payments for Resale Tickets. Selling Tickets. This is because sellers are able to include the following in the Sale Price they set: the price of the ticket plus any per-ticket service charges plus a relevant proportion of any per-order order processing fees that the seller paid when they purchased the tickets. Find the ticket (or tickets) you no longer need. Tap Tickets in the navigation bar at the bottom. You can change your ticket date by calling the Universal Orlando Guest Contact Center at (877) 589-4783 or Universal Hollywood's Ticket Center at (866) 258-6546. . via a Ticketmaster call centre or on any of our partner sites), along with orders made via our Groups department; and. To prevent the bus drivers from starting a search party for you when you change reservations, please note that there's a minor fee applied to modified booking: $3.00 for trade-ins more than 24 hours from departure. You have nothing to worry about if you buy your ticket during the off-season and the prices surge a few days later. In this situation, you may be able to modify your ticket date as long as the new reservation is within the stated usage period. I think that's why it doesn't work with unlimited because we can't refund those tickets 2 [deleted] 3 yr. ago Ooohhh good to know! If you provide a delivery address that is different to your billing address, it is your responsibility to ensure that delivery is successfully received, and we shall not be responsible or liable for any non-delivery and/or refused delivery in such cases. 10.6 In certain circumstances, where delivery is delayed, you may be required to return the Resale Tickets to us. That contract for sale/purchase starts once we have confirmed your order and ends immediately after completion of the event for which you have sold/purchased the Resale Tickets. Calling is a 3 hour wait time. Plus, you can print a receipt, print your Print-at-Home tickets, customize your alerts, and more! (b) any incorrect physical Resale Tickets dispatched less than five business days prior to the relevant event are at risk of not being returned to you in sufficient time for the buyer to be able to be sent correct physical Resale Tickets. Keep in mind that when you sell your tickets, you will need to wait for the payment to be processed before the tickets are transferred to the new buyer. 10.1 Many Resale Tickets will be delivered via e-delivery directly into your Ticketmaster account and you are responsible for ensuring that you log into your Ticketmaster account and download the Resale Tickets in good time prior to the event. In particular, please ensure that you provide us with a valid email address as this is our preferred method of contacting you. 16.2 We shall be entitled to assign our rights and obligations under this Ticket Exchange Policy provided that your rights are not adversely affected. The mediation shall be conducted in accordance with the, 15.8 Nothing in this Ticket Exchange Policy affects or restricts your statutory rights, your right to make a complaint to Trading Standards or another appropriate regulatory authority, or your right to pursue court proceedings or other forms of dispute resolution such as through the. Hit 'Sell'. 16.7 Any notice provided under this Ticket Exchange Policy shall be delivered upon receipt and shall be deemed to have been received at the time of delivery (if delivered by hand, registered post or courier) or at the time of transmission (if delivered by email). Yes, Ticketmaster makes it easy to manage your Exchange listing. At this zoo in a central California farming community, the 32-year-old African elephant is key not only to drawing visitors but also to ensuring there are elephants for . Can I exchange my tickets to another performance? We may be able to help with an exchange if the event is at least 24 hours away (though for some events we may need 48- or 72-hours' notice). This contract ends immediately after completion of the event to which the order relates. If an error results in an incorrect order confirmation being issued, we will notify you as soon as possible and reserve the right to cancel the order without any further liability. 16.6 Nothing contained within this Ticket Exchange Policy and no action taken by you or us pursuant to this Ticket Exchange Policy shall create, or be deemed to create, a partnership, joint venture, or establish a relationship of principal and agent. 10.2 Where Resale Tickets are delivered via e-delivery by email, you are responsible for providing a valid email address for e-delivery of the Resale Tickets and ensuring that you are able to receive the Resale Tickets by email (for example by ensuring that your email mailbox does not reject, bounce or otherwise prevent any relevant emails from being delivered and by checking your email mailbox regularly (including junk or spam folders)). Ticketmasters fan-to-fan exchange program is an option for some events, but it is not always available. When this happens you'll see "resale not available" next to your tickets. Select the order you want to exchange under My Tickets Section. They would be able to help you out in changing the seats with available options. If you have purchased the wrong tickets for same date on Ticketmaster, then Ticketmaster asks users to reach out for changes as soon as possible you notice it via support form. Discover millions of events, get alerts about your favorite artists, teams, plays and more plus always- secure, effortless ticketing. Can I Change Universal Tickets Bought Through a Third-Party Seller? Re: Possible to change ticket dates at Universal and Disney? 9 stk. Terrible system I will never buy tickets through Ticketmaster again. Yes. If you do not agree with this Ticket Exchange Policy or any other applicable terms and conditions, or if you cannot comply with any of them, then you must not use the Ticket Exchange. For some deliveries, a signature may be required. 10.7 Where Resale Tickets are being fulfilled by way of "Collection" (either from us or the relevant event box office), such collection may be subject to certain conditions and restrictions (including that you may need to present proof of your identity). 4. If you can't exchange your tickets, you may be able to sell them. After the switch, you will enter the email address you use to access the community in order to reset your password. (c) You may only list Resale Tickets that you have the right to sell, and where no third party rights, no applicable terms and conditions and no laws or regulations are breached by listing the Resale Tickets. 9.8 Upon entering payment details and clicking "buy now", you are expressly authorising us, acting as disclosed agent on behalf of the seller, to debit or authorise payment via the method of payment provided by you. Then how do I transfer my ticket to another friend if I am unable to attend due to work schedule the next couple months? NetworkBuildz 2023. What is the Ticketmaster refund and exchange policy? As our Sales Terms and Conditions state, all sales are final. If you have booked the incorrect time, date, venue, seating or event in error, please be advised that refunds and exchanges are generally only available where an event has been cancelled or rescheduled or where Australian Consumer Law applies. 16.8 This Ticket Exchange Policy shall be governed by and construed in all respects in accordance with English law and both you and we agree to submit to the non-exclusive jurisdiction of the English courts in relation to any dispute arising out of or in connection with this Ticket Exchange Policy. 14.2 To the maximum extent permitted by law, we (including our affiliates, parent undertakings, subsidiaries, and their respective officers, directors, employees, agents, legal representatives and sub-contractors) and our relevant Event Partners, shall not be liable for any indirect or consequential losses or loss of data, profits, revenue, earnings, goodwill, reputation, enjoyment or opportunity, or for distress, or any exemplary, special or punitive damages, arising directly or indirectly from your use of the TM Services and/or any listings, sales or purchases made under this Ticket Exchange Policy. Policies set forth by our clients, including venues, teams and theatres generally prohibit Ticketmaster . Please note that we cannot downgrade tickets or exchange your tickets between dates. Contact Us No, Ticketmaster does not typically allow for exchanging tickets for another event. 9.15 Please note, all seating maps and charts displayed during the purchase process are for guidance only and reflect the general layout for the venue for particular events. Are you looking to exchange your tickets for a better seat or want to exchange the seats for any different date if concert is scheduled on multiple dates? Please note, if you receive a notification of a failed delivery, you must notify us of the same within 30 days of your "Dispatch Confirmation Email" being sent in order to be considered (we are unable to investigate any failed delivery issues after this period). (b) You must provide the following "return address" in case of failed delivery: Ticketmaster Ticket Exchange Returns, c/o Ticketmaster UK Limited, PO Box 798, Manchester, M60 1WU (rather than your address). We'll let you know if you qualify when you submit your request. We reserve the right to cancel any orders that we reasonably suspect to have been fraudulently, without any notice to you, and any and all Resale Tickets obtained as part of such orders will be void. In such cases we will instruct the buyer to return the tickets to us and we will forward them you to enable you to make such claim. Firstly, security wont let the new person past the front gate. Tickets price would be automatically set as your purchased tickets price. 6.1 If we need to make enquiries about any Resale Tickets you have listed or sold, you should respond promptly and within such timeframes that we notify to you. You can conveniently do so on Disneyland.com or Disneyland mobile app, provided that: 1) the dates are in the same tier for your one-day ticket (or the new date is in a lower tier), and 2) there are park reservations still available. This blog contains everything you need to know about CluedUpp events, booking your tickets, and more. (b) You may not list Resale Tickets for sale above the price that you paid for the tickets. American tickets have a 13-digit number that begins with '001'. If we are unable to contact you to confirm your order with the correct details, you agree that we may treat the order as cancelled and issue you with a full refund, without any further liability. Click the links below to navigate around or have a scroll and read it all! Set the price. There isnt much you can do if have bough the tickets for wrong date on Ticketmaster if concert or event is set for multiple days. Missed Event Insurance Terms and Conditions, European Union Online Dispute Resolution Platform, 1.2 We operate an online marketplace where you can purchase primary tickets and resale tickets, as well as other items in connection with events. 2a, tickets cannot be exchanged or refunded and are not included within the right to annul. This will be the same price you paid, or less if you wish. (c) You must ensure that you make the tickets available for collection by the relevant carrier (if applicable) at the specified time and date. You will enter your community username and new password and done! Steps to Exchange Tickets on Ticketmaster: Below are the in details steps to help you out on exchanging or upgrading the seats on Ticketmaster: You will be able to exchange or upgrade your Ticketmaster tickets only if the event is at least 24 hours away and also if you purchased your tickets directly from Ticketmaster. A per ticket exchange fee may apply. 2. Please see our Fan Guarantee for exceptions. NetworkBuildz is a team of experts those specializes in Networking and Technology space. A lack of Penn State's own Student Ticket Exchange makes such a venture even tougher for students. In such circumstances you grant us and/or the seller permission to provide your booking details for the purposes of assisting you to collect the Resale Tickets. 5.9 If you dispatch any incorrect Resale Tickets in error, you must contact us immediately via our, (a) we may be unable to deal with mistakes or errors notified to us later than five business days after the date of dispatch (or earlier, depending on the circumstances); and. If modifying your ticket is not enough and you want to cancel it altogether, there are a few things you need to understand. Your order must not contain VIP, premium tickets or additional non-refundable items like merchandise. You are eligible for a ticket exchange if: Your order/confirmation number is formatted as 12-2345/FLO; Ticketmaster only allow to change the tickets 24 hours before the scheduled event or in some cases 48-72 hours prior to event. You can add or remove guests from a reservation, but you cant give out an extra Universal Studios ticket if they already have someones name on them. 8.1 We reserve the right to de-list any listings and/or cancel any orders selling Resale Tickets on the Ticket Exchange if: (a) You fail to comply with any listing conditions under clause 4.3; (b) You are a business seller and fail to comply with clauses 4.3(g) or 6.4 and/or applicable law or regulation in relation to trading as a business; (c) You fail to supply a buyer with the exact Resale Tickets ordered (including by way of a failed delivery or where the buyer receives Resale Tickets that do not match listed Resale Tickets or order confirmation); (d) The buyer is denied entry to the relevant event through no fault of their own as a result of any act or omission by you (including any failure to comply with the terms of this Ticket Exchange Policy and/or any terms and conditions applicable to the Primary Ticket and/or any other applicable laws and regulations).