is only little over a month since installed. Usually, just after installation, the guide will continue to download for several hours into that evening. Information Not Available message on guide - YouView Wait until all the lights appear on your box. to. To correct the issue of the guide showing no data, please perform the following: Unplug the power cord and unscrew the coaxial cable from the back of the box. LG TV "No program information" - Tom's Guide Forum Samsung TV EPG guide no information problem solved | AVForums Rescanning and rescanning is getting old, and does not resolve the problem. Why? One thing that keeps tripping people up is hitting the "back" button and accidentally filtering for a specific group. TV guide saying "no information" : TiviMate AND on my other Tivos the guide info is correct, full detailed info for the same episodes. It happened to a lot of people so you are not alone. I tried this on both my Roku and on my PC. Simply pressing the left arrow button on the remote wheel would call up the channel guide. Select Network. After waiting for at least 10 seconds, screw the coaxial cable back onto the box, followed by plugging in the power cord. ; Under My Services, click Manage TV. Netflix says 'Feature not available.' eh hmm . This happened to me in Phoenix. The Cox moderators said to unplug the DVR for 2 minutes. Check if your TiVo device is connected to your . Message Not Available appears. My onscreen guide shows no data. My TV does not record what I want. About a month ago, I got the new operating system for my XBR43X800E . All channels show 'Information not available' and when watching a program a sign appears telling me that the tv is not comnected to the internet, then about 1 or 2 miutes later a sign appears telling me that the tv is connected to the internet yet at no time has any 'information' become available. They come off my outside TV antenna and not from my Roku streaming channel. Message 4 of 5. I've reset the screen and run the initial setup again and this didn't work. What is going on? Any assistance would be appreciated . I don't know why it would reboot like that. Disable any VPN or proxy servers. The "no program information" virus that seems to be spreading across the channels in my digital antenna TV guide has gotten worse and worse. If you see this message on only a few channels, rest assured that the information will be added when it becomes available. And then one day I turned the TV on and it. Why is my on-screen menu or guide not working properly? What do I do if I see the message "To Be Announced" on the ... Select the first TV channel in the list and the list of IceTV Guide channels will appear. My panasonic tx-l24c3b is not showing programme information most of the time now, it only displays the current programme on the channel I'm watching. Make sure your remote control is in the correct source mode. General procedure I always recommend is reboot the dvr (even if the problem shows on a wireless receiver) - pull plug for 15 secs. issues. Unplug TV with TV on (this clears the TV cache memory) leaving it unplugged for 1 minute. You need to set the time from manual to automatic (or at least set the time zone). How to Initialize the Touchpad Remote Control. - 3T. Reboot the set top box by unplugging its power cord from the wall outlet, power strip or from power inlet on back of box. On ONE with fully updated guide all the episodes scheduled to record have generic information. If it says not connected, select . Perform Rain Dance around remote - Message Not Available appears . If TV is starting up from upstate and there is a slow pulsing blink until the update completes, it means the TV is doing something. Report inappropriate content. Can I fix that? I have to go launch the app itself. No Guide Information for All Channels. When I try to watch Youtube TV on my Roku or on my PC, the Live channels have no information on the guide listing. We use cookies to give you the best possible experience on our website. Update the software on your Sky Q box If your Sky Q box is on an old software version, it might not have all the latest features. Can this . My Samsung Smart TV is showing 'not available' when I press the remote, and I cannot change channels or turn the TV off etc. If you know which package you are subscribed to (as shown on your Shaw bill) you can confirm which channels are included in that package at the Channel Listings page.. Sign in to my.shaw.ca. If you do not see Refresh Internet Content, return to the Settings screen and continue below. Black, blue or snowy screen. I've tried everything , unplugging it, rescanning it etc. Select Preferences. #1. . 2. There is no program information on the Guide. We have had exactly the same issue for around a week now, initially thought it was a botched software update and would be corrected by a subsequent patch. Used to be ok (a week ago). DIRECTV receivers have an extra tuner which is used only for receiving guide data. If you experience this on some channels: Not all the analog and digital channels are transmitted by the cable provider. I have a TCL Roku tv and have always gotten the over-the-air channel guide. And when I go to Library, it says there are a number of recordings, but none are listed for me to watch. Answer (1 of 6): This happens when the box has not downloaded the complete fill in information for the guide yet. Restart your device. recordings vanishing on recent recordings but show on search. I haven't manually caused it. Hi there and welcome . Missing channels. Technician's Assistant: The TV Technician will be able to walk you through that. 47.3 is still on air, but just said it has moved to 57.4. And it is intermittent on a channel - the 2:30 program name may display, but then the 3:00 gets one of the previously mentioned messages. 10-08-2017 11:29 PM in. Not only that, on the Tivo with generic looks like ALL the shows on that channel show generic. The TV program guide or recorded title list is not displayed even if you press the GUIDE or TitleList button while watching from an external device (cable box or set-top box). It just says Getting Information for every channel & we can't figure out how to resolve this problem. When the next billing cycle started - it showed 0 GB usage again, and now for the last 3 or 4 days, it is just saying that usage is not available. Just had problem, it seems, that I had wrong date setting on TV - surprise its 05.03.2011 and it showed 04.03.2011 - i guess something to do with 28 and 29 of february.. Have to sort all the channels again now.. Guide showed "no information" on all channels. When in doubt, reboot . My TV does not let me see the program I want. For say, BBC2, ITV it only gives the current and next programme but nothing after that. 6. By continuing to use this site you consent to the use of cookies as described in our cookie policy, unless you have disabled them. If you're seeing the words 'No information available', it sounds like you're disconnected from the internet. Select Refresh Internet Content, then try Netflix again. ; Caching issues: If you're patiently waiting for a show or movie update to hit your device, sometimes caching issues can prevent these updates from coming . I have a Samsung UE40K5100 Joiii and since I've moved the screen into a different room in the house, the TV guide shows 'no information' for all channels. New to Tivimate (and loving it). 6. 0. What do I do about it? Internet and TV troubles are frustrating. Just turning the set top box power OFF and ON will not reboot the box it must be unplugged and replugged into the power source. Select Settings*. with the remote. The Sky News channel should appear on your TV. Sony KD55XD8599 4k smart TV. 4. (18,628 Views) They are not the same thing. Set time and date. When I go into the TV guide, all channels state 'no listings available' then after about 5 seconds, the programme titles appear. Remote Control. I want the guide to show the ALL CHANNELS, all the time with no option to select another group. Otherwise, try unplugging your converter, DTA or TiVo for 10 seconds and plugging it back in to re . Some receiver models have a door, press on it and it will fall down, behind this is a . Pause other internet activity - especially if other devices are using the network at the same time. One thing that keeps tripping people up is hitting the "back" button and accidentally filtering for a specific group. 0 Kudos. Hope someone can help, i've got a weird issue that's started on my Sky HD box. Missing TV Guide on DSTV PVR. By continuing to use this site you consent to the use of cookies as described in our cookie policy, unless you have disabled them. Select the statement that best matches your issue: My TV is blank or says "No Signal". We use cookies to improve your experience. . When you re-plug, the "To be announced" should disappear but it might take 10 to 60 minutes. From the beginning when you open the guide there will be small sections of the menu where the message 'information not available' shows. Guide not giving any show information. Look up the selected channel in a newspaper or TV guide to . The solution to this was to unplug the STB for a few minutes. Wait 30 seconds. Reset Remote (YouTube) - While holding the ON/OFF Button follow step 3. Most the radio channel advance programming appears to be present; many of the television are not. Have run all the options previously stated in this thread. At the end of my billing cycle last month, it stopped showing my usage - and in fact went to 0 GB a day early - on my very last day of a 10 GB plan, it said I had used 0 GB! I want the guide to show the ALL CHANNELS, all the time with no option to select another group. If you're not getting the TV guide information, it may mean that your Freeview receiver isn't getting a signal from the service that transmits the programme information. Ensure that your device and app/web browser have the latest updates. From Signal & Connection area and select Broadband connection. Oct 16, 2016. Most channels should be available for viewing after reboot; however, the menu, ON Demand and current guide information and other features may take up to 30 minutes to load. 1 month ago I had no problem getting the channel guide in live tv mode. My TV has display problems. Find the answer to this and other Laptop questions on JustAnswer. Try Netflix again. If not then try a search for clearmybox that will also dump the guide data and start it rebuilding. If you do subscribe to the channel please perform the following steps. The receiver can take between 30-60 minutes to load after an installation, a power failure or a receiver reset from our technical department. I can't find my show in the guide, even though I know it's on. . It's called the "Network Tuner" and there's a hidden menu to help you test it. Use the up and down arrow buttons to scroll through the channels and the left and right arrow buttons to scroll through times. When looking for shows and movies on TV, there's nothing quite as helpful for navigating live content as the on-screen channel guide. the name of the show being shown on the selected channel). Menu yes. On some but not all channels, guide will not show the program playing or scheduled. why do I get this function is not available on my Samsung smart TV for PIP, it works when I am on the internet (Smart TV) but when I try to do it through my computer (HMDI linked) it is greyed out and I get that message Share this conversation. Compatibility: Some content on Hulu is not available on all devices.Check to see if your device supports the latest Hulu app, as well as premium network streaming if you're missing these networks or programming. Jan 14, 2011. blackguyza said: It has been a week now that the information bar and TV guide have not been showing. Same here. If the Guide does not appear on HD channels, make sure your TV is on the right input (HDMI, Component, TV.). To fix this go into the "Settings" in MCE and then choose "TV" and then "Guide". . . Once unplugged, count to ten and then plug it back in. They are two different channel guides. It may take a few hours to completely re-load the information for your on-screen channel guide. The message will appear when there is no incoming signal to the television's antenna input or when no transmission is received from the broadcaster. Pulling up the on-screen guide is simple, but not intuitive. Get to know the functions of your Samsung product with an interactive step-by-step instructions. Perform a forced factory reset on your Android TV (if the TV has one or three buttons) Perform a soft reset. Turning the STB off was not enough. It will take you to a TV Activity page. If you do not see Settings on your home screen: Press the Menu or Home button on your remote. Both are hooked to cable TV (no box used). If you are waiting for a tech visit or box replacement, you can always access your Foxtel service via the . This part of the guide uses your internet to work properly. If your TV guide has no information, a simple restart should fix the problem, but first we need to check that your Sky Q box is on the correct software. My Samsung Smart TV is showing 'not available' when i try to use the remote. Hold down the standby button for 5 seconds. Now every channeled says No Data Available. Why does my TV Guide say "To Be Announced" on every channel? If you have recently lost power or unplugged your converter, DTA or TiVo this will happen. This change the entire layout showing all the apps and other things on the TV. Then select "Add Listings to Channel". Critchmom : Hello, Can't get any program information on new LG HD TV. Expert: Richard replied 4 years ago. 5. I have some not super tech savvy family and we're getting used to the Tivimate interface. Still not working? Select Refresh Internet Content. It's a device issue. Reboot your dvr (pull plug for 15 secs.). The TV Guide is still there! Can this . the message "Program Information Not Available" message at the bottom of the screen. Select Setup. Cheers I have noticed some weird like black out or blinking. Hi for the past few days when i have gone on to the tv guide on the vision box, it says against all the channels no information available, which does not really cause much of a problem, except if i wanted to record something, as obviously that program is not showing in the guide, so cannot record it, does anybody know how to remedy this?, everything else works fine, just this odd thing Re: Sky Tv Guide not showing available listings. The most common problem is that the scanned channels in MCE are no longer 'mapped' to the correct TV Guide channels. Press guide again and hopefully your guide will display, like mine did. We have an older Phillips HD TV & it shows the info. IR Test - Using a camera phone, point remote and see if 2 red lights appear. Listings are also colour-coded to help you identify different types of programs: Grey - Regular . Check out how you can take better care of your battery through proper use and charge. On the left side of your receiver is a power button. Roku is confusing their "Live TV" guide with an "Over-the-Air" channel guide. Your set-top box might be the reason for a no-signal issue in some cases. Scrolling through other channels shows the "No programme information is available!" on the banner and the guide only displays current programmes although they take a while to load. Lucky for you, we've researched some quick fixes to common issues that'll help you stay off the phone with Spectrum customer service and stay glued to your screens. Simple troubleshooting instructions help you quickly solve your TV concerns so that you can get back to enjoying your favourite shows. 10-11-2016 01:48 PM. Re: Dish Guide update issues To check, press the Red colored button if you have a 40.0 remote or the 'Options' button, then 'Activity' on the screen if you have a 50.0, 52.0, or 54.0 remote. Press and hold the power button for ten seconds then release, your receiver will reset. Press guide which will ask you to set the time and date. Live TV says 'Channel not available' / 'Searching for signal' or 'To Be Announced' Channel Banner or TiVo Live Guide Says "To Be Announced" No channel information available; Resolution Make sure you have a working internet connection. You might be trying to view a channel that is not included with your subscription. Message 1 of 3. If the problem persists, unplug your receiver and wait 15 seconds. My remote control does not work. Don't know model number. If you do see a tuner available, the guide will download automatically. Why am I getting a "Channel Not Available" message?
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