Live Chat Agents represent The Chat Shop customers across the world. Pay rate: $12.73/hr on average. Successful chat agents enjoy multitasking in a fast-paced environment. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . While many text chat operator jobs from home dont require prior experience, there are some that need someone with a legal, language, or technical background. In addition to base pay, our compensation package includes bonuses, stock grants, tuition assistance, paid time off, parental leave, child/elder care assistance, health benefits, and free counseling, just to name a few. VAs can support a wide range of activities, but a VA might also do customer support like answering emails and fulfilling orders. If theres too much noise or too many distractions, your performance will falter and potentially lose your position. You might need specialized knowledge to work for tech companies, while others may only require excellent customer service skills and an internet connection. This company hires Chat Support Agents to handle general customer queries, and also provide research and problem-solving skills. Copyright 2023 LiveChat, Inc. All rights reserved. You probably want to know who we are. With FlexJobs, you can search for part-time or full-time jobs. As part of this group, you could work on our industry-leading support website, our support app, customer community forums, or social media. When you work remotely, you can skip long commutes, wear gym clothes all day, and spend more time with your family. If you have an MBA, thats a plus. Site5 20. Youll agree on your schedule when youre hired. Working Hours: Mondays to Fridays; 9:00AM to 5:00PM (Pacific Time). Learn more here. Learn about Apple Support Advisors. To qualify for a Chat Host role at SiteStaff, you should be able to type at least 65 to 75 words per minute. -> Chat Support Associate (Part-time, Remote) @ HireSociall $25 - $35 per hour | Online/Remote Position | Flexible Full-time | Part-time | Temporary | Contract | Entry-level Are you looking for a job that you can do online, from home? Learn more (Opens in a new window) . As a home agent, you will provide technical support and offer customer service. FlexJobs also provides extensive resources to help you in your job search. Every company has a different workload for online chat representatives. Responsibilities: Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns. Apple participates in the E-Verify program in certain locations as required by law. High School Diploma/GED., This position will include customer service functions such as online live, Respond to incoming telephone calls, voicemail, web-submissions, emails and/or. 1. Related: 29 Best Work-From-Home Jobs that Pay Well. Jobs in India Part-Time Jobs in India Remote Jobs Browse Job Categories Browse Companies. 1,428 jobs. This job requires weekend availability. Concentrix provides both in-person and online training, both of which are free. If you have a talent for hands-on problem solving, you can address customers technical issues to reconnect them with the Apple experience they love. Now is your chance to help others as a chat support agent. Field, Mods on this ModSquad project will be handling technical customer, Clearly document user issues and troubleshooting steps. In their search bar, type keywords like online chat jobs or online chat support to find available positions. You can work as an independent customer service agent on Fiverr by posting your services on the site. The most common exception is if you have past experience as a customer service agent as companies will be more flexible to recruit you. Vietnamese Forex Email and Chat Support (Temporary Work from Home) J-K Network Services Kapra, Telangana, India PHP25,000 - PHP30,000 Actively Hiring 1 month ago Best Remote Jobs, Work from. If a purchase or signup is made through one of our Partners links, we may receive compensation for the referral. You can also deduct the membership as an expense on your taxes. Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate. Help desk: 1 year (Preferred). This means you have more flexibility in the jobs you expect. 118 Chat Remote jobs available on Indeed.com, updated hourly. You can expect to earn up to $17 per hour, but the average is approximately $11 per hour. In many cases, it needs to be arelevant college degree that establishes credibility with the customers. So, you might work more hours during some weeks than others. Freelance job sites offer an opportunity to set your own prices and hours, and they can also connect you with clients. Upwork also streamlines the work process by allowing you to communicate with your client and invoice through the site. Once you find something that interests you, you can pitch your services to the client. For those familiar with web hosting and support, Site5 might be in need of your services. Areas of work include Hardware Engineering, Planning, Procurement, Service Channel Management, Program Management, Systems Management, Business Intelligence Analysis, Instructional Design, Training, and Technical Content Production. offer Finding a remote chat job is tough. It costs $14.95 per month to use FlexJobs, and as a member youll have access to all job postings and job search resources. Fiverr offers a few different payment methods, including PayPal and direct deposit. They should be able to multitask since theyll often have multiple conversations going on at once. At SiteStaff, customer chat hosts focus on providing personalized service to each customer, and you can do the work from your home office. Sign up for a job alert. More employees work from home than ever before, and the trend isnt going away anytime soon. $12 Hourly. Find available Technical Support and Customer Support roles 1. All Products, Data & Research Get a clear picture of your finances and achieve your goals! This group ensures customers have peace of mind with longer warranty and support eligibility periods, enhanced service experiences, and coverage for accidental damage. OutPLEX will hire you to either be a sales chat agent or a customer service representative. OutPLEX 23. Thanks again! Effectively communicate with customers via multiple channels including inbound and outbound phone, email, Ability to explain technical issues to technical and non-technical employees and customers. If you find a good gig (or even if you find a bad one) let us know so we can update the post/point people in the best direction! Contentrix, formerly Convergys, specializes in building a work-at-home workforce for sales and customer support roles. New Live Chat jobs added daily. Full-time Work from Home (or anywhere, literally as long as you have a stable internet connection and electricity) Pandemic-ready job since 2015 (Fully-remote) Starting Rate: $4/hour for all our Customer Service positions. . Find the best Chat Support jobs It takes just one job to develop a successful relationship that can propel your career forward. Leverage your professional network, and get hired. Instead, you might respond to social media comments or answer questions through online chat or messaging apps. Kelly Connect is a company that connects you with different work from home opportunities and chat operator jobs are one of them. What am I doing wrong? SiteStaff Chat 21. A Stanford University study[2] found that remote workers were 13% more productive than office workers. You can begin chatting with customers in five days from your application date and you can set your own schedule. OutPLEX, previously Talk2rep, offers outsourcing services for customer support functions including live chat and text support. For part-time positions, you can usually expect to work at least 10 or 20 hours each week. FlexJobs 6. Online Chat Jobs With No Experience . Its not clear what the pay is or how many hours are required per week. Presto Experts 15. Just sign up, set up your profile, and post your chat agent services to Fiverrs marketplace. Additional job details. The good news? Apple 2. Areas of work include Technical Support, Customer Administration Management, Program Support, Instructional Design, Training, Software Support Engineering, and Management. Excellent skills and experience with remote access via Bomgar and LogMeIn for end user desktop support. Companies in every industry need customer support professionals like yourself. If you need to remotely work from home, your best option is to work for an agency or freelancer platform as youll be an independent contractor. Roles include Creative, Technical Specialist, and Genius. LiveChat is abunch of 200+ people on amission to help people and businesses communicate better and fully expressthemselves. Experience using help desk software and remote support tools;Maintain good level of knowledge of all different bespoke process/procedure agreed with customer/support groups;Real. Before creating a listing, search similar gigs to see what other people charge. LiveWorld hires both full- and part-time work-from-home customer service agents to provide customer service and marketing engagement. Verizon is looking for good listeners and problem solvers who can help answer the call for our customers from home. Arise hires independent work-at-home chat agents to serve its clients chat needs. As an Apple At Home Advisor, you can help provide customer service and technical support. All positions are chat-only (yeah!) These tasks include: - Helpdesk live chat support for technical issue (follow the manual) - Promotional giveaway and resolvent procedures. As of March 2019, Amazon offers $15 an hour plus benefits for work-from-home customer service employees. work-from-home customer service employees. Support.com Chat Positions - Though most positions are phone-based support, they do occasionally have online chat positions available paying around $10 an hour. Most of the customer support jobs they have there are for chat/email support. The qualification requirements for online chat jobs are usually less stringent than other customer service jobs, but not everybody can get a chat job. If youre interested in working from home in a fast-paced environment, check out Support.coms contact center opportunities. Since youll be doing a lot of writing, you should have excellent grammar, punctuation, and spelling skills. Some clients require a college degree to be an online chat agent. Reasonable Accommodation and Drug Free Workplace policy, Find available Technical Support and Customer Support roles, Learn about Apple Store Technical Support roles, Learn about inclusion and diversity at Apple, Learn more about your EEO rights as an applicant. Customer Support Associates help troubleshoot and manage client issues. Outplex. The content on DollarSprout includes links to our advertising partners. Be the voice of Apple, helping customers with live support by phone, chat, or email. For entry-level positions, you can expect to earn up to $10 an hour. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Best Buy hires full-time client service and customer support agents to troubleshoot customer issues via phone and chat. I've spent today working with our @LiveChat Support Heroes as one of them. Copyright 2023 Apple Inc. All rights reserved. Electronics giant Best Buy periodically hires remote customer service agents. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc, Remote 2nd Shift Customer Care - Phone and Chat, LightingNewYork.com is the fastest growing online retailer in the Lighting Industry and we are currently seeking Customer Care Agents for our 2nd shift and, Customer Service Representative - Email/Chat (Remote), And our niche is to provide great value, exceptional customer service, and education to make customers confident in their decision to do their own repairs., Customer Support Specialist, Customer Service, Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email, phone, live, Member Care Support - Third Shift, 100% Remote, Inbound/Outbound telephone communication, managing associated documentation as well as email, text and/or, Excellent technical proficiency with online tools and systems, including, Google Suite, JIRA, Salesforce, and ticket-management systems (ZenDesk)., Education field experience, and/or experience in a, Customer Relations Specialist, Product (Drunk Elephant), The Drunk Elephant Customer Relations Specialist, Product, Most of the work performed in this position is responding to customer emails, live, Whether they're experiencing a glitch, aren't sure how to optimize their hiring process, need to know if our software has a particular capability, want to sort. Apple is an equal opportunity employer that is committed to inclusion and diversity. Prioritize, evaluate, and resolve incoming tickets utilizing BMC Helix software ensuring, You will be giving instructions, answering questions, and helping resolve customer issues. Instead, they have the flexibility to choose which hours they want to work. You'll answer questions about our products and services, enriching customers' lives by helping them access what they've come to love from Apple. Remote Chat Support jobs in Ontario Sort by: relevance - date 75 jobs In-home Design Consultant - Jacuzzi Bath/Shower Products Virtual Hiring Event new Lifestyle Home Products 3.6 Remote in Ottawa, ON $40,000-$95,000 a year Full-time Directly schedule interview Attending confirmed appointments and engaging with new and existing customers. Best Buy 4. Youll need to have your own computer and audio headset. Whether youre a B2B SaaS or an eCommerce, LiveChat will help you boost your support and sales across multiple communication channels. . Regardless of how many hours you work, online chat jobs provide a steady income stream while you work from home. If you want something less hectic, consider data entry jobs or other work-from-home gigs. You should expect to work evening or weekend shifts when support demand is high. Online customer service jobs require that you be able to communicate professionally using proper grammar, punctuation, and spelling. Sr Cloud IT Support Tech (Azure Infrastructure experience a MUST) Scaled Inc. 5,0. Support.com also provides a content library to help you expand your tech support skills and career. {{ store.count }} If you dont mind providing tech support for electronic devices like computers and printers, you can apply for a remote chat support position with Support.com. Upwork will highlight jobs that might be a good fit and email you when new jobs are posted. To succeed as a VA, you should have great communication skills, internet research skills, and a willingness to try new things. If you qualify for any remote chat job, you should strongly consider applying for it. Apple provides training on the technical aspects of the latest Apple products and on the Apple approach to customer service. . Your primary responsibility at LiveWorld will include responding to customers social media posts, responding to user content in a social context, and triaging customer questions. 1+ years of experience in network management and monitoring with NMS, Excellent relationship management, customer service and communication skills in variety of forms (written, live, Technology Support Specialist- Partner (Remote- US), This includes state and local government agencies, health plan providers, community organizations, care providers, and health systems., Answers incoming calls received through the Call Center and assists callers with questions related to any of the districts seven college campuses.. Another place to try your hand is Fancy Handswhich specializes in 20-minute microtasks. Hourly Pay: $18/hr., We offer highly skilled, live human agents, Virtual Assistants, Live Agent/VA Hybrid models, Appointment Scheduling, Contract Signing, Knowledgebase, Mobile Ap, Escalates calls to supervisor when necessary and appropriate. Contractors must successfully pass a criminal background check and voice assessment. Paperless Pipeline occasionally hires online chat agents to help their business customers send digital documents to other businesses. As a friendly voice of Apple, I want them to feel like theyre part of our extended family. Were you part of recent layoffs? With OutPLEX, youll resolve customer issues via email or phone. Chat Support Remote jobs Sort by: relevance - date 1,836 jobs View all 17 available locations Service Desk Specialist I Sutter Health 3.8 Remote in Sacramento, CA $29.56 - $42.87 an hour Full-time 8 hour shift Rotating weekends Demonstrated ability to support applications and/or technology via phone, email, or chat. Work remotely from home or places around the world as a digital nomad. High School Diploma/GED., Answer escalation emails/chats from Store Operations and field leaders. Concentrix 5. Uber prefers to hire support representatives with a Bachelors degree in Business, Communications, English, or Journalism, but a degree isnt required. Once you have a few jobs under your belt, you can increase your rates and bid more. Banking | Business | Insurance | Taxes, About | Team | Contact|Press |Policies. Amazon employs Customer Service Associates in more than 130 locations in over 40 countries around the world, supporting customers in 16 languages. Find Work Want to hire a Chat Support? SiteStaff is looking for Chat Hosts with exceptional problem-solving skills. This includes Amazon's rapidly growing Virtual Customer Service team where employees work from home, providing flexibility and the freedom to work from a location that suits them. Accolade Support Source: Accolade Support Contractors must successfully pass a criminal background check and voice assessment. When a customer cant figure out how to complete a task, you will walk them through the process. When the customers have issues the Agents will be 100% dedicated to them. . A job as an Apple AtHome Advisor is an opportunity to use your knowledge of Apple products and services to help others. All Products, Legal & Finance Sedgwick 16. As youre researching online chat jobs, look for companies that provide training and dont require previous experience. The list of companies and platforms below are the places you should check first. If you can multitask, send your resume to SiteStaff Chat. For social media and messaging support, consider LiveWorld. Having at least two years of experience in inbound or outbound customer service makes you a competitive candidate for an online chat position. Arise connects you with companies, but you work as an independent contractor. How many hours you work depends on the customer volume and the availability of other customer support reps. Online chat jobs arent exactly the same as being a virtual assistant. Arise also offers support for new contractors via online videos. Chat support services might include: Assist with customer complaints and questions about specific products or services Modify and escalate complaints across a number of communication channels Respond promptly to customers' inquiries, requests, orders, or applications Be the first point of contact and advocate for customers Team members also support AppleCare product sales to individuals and large institutional customers, as well as manage the service for these accounts. When a customer becomes an owner, its the beginning of a relationship. Youll also need to be an organized worker who can multitask and learn new skills. Related: 14 Best Ways to Make Money on Amazon (That Arent Just Selling Things). Saving someones day is a rewarding way to spend yours. ALL our employees earn a minimum of $20/hourwhile most earn well above that! Theres so much more flexibility that comes with working from home. Example if you are on the Merchant team a . Related: 9 Transcription Jobs That Pay You to Type Audio to Text. Most companies only require a high school diploma or GED equivalent, or previous experience in customer service. Heres to continued bright tomorrow. Do anyone know of job sites that hire in Europe or and/worldwide? The Chat Shop provides training to agents, but you need to be a native English speaker with excellent grammar and typing skills. See All Openings. Many of these positions require phone support, but chat and email-only positions are available too. Compensation from our partners may impact what products we cover and where they appear on the site, but does not have any impact on the objectivity of our reviews or advice. Weekend shifts when support demand is high a wide range of activities, a... Youre a B2B SaaS or an eCommerce, LiveChat will help you boost your support and customer. For tech companies, while others may only require a high School Diploma/GED. answer! Role at SiteStaff, you can set your own schedule dont require previous.... Will falter and potentially lose your position increase your rates and bid more work process allowing! Freelance job sites that hire in Europe or and/worldwide is an opportunity to use your knowledge of,. Agent services to the client office workers home or places around the world technical customer, document. Or other work-from-home gigs tech ( Azure Infrastructure experience a must ) Scaled Inc..... Drug Free Workplace policy learn more ( Opens in a fast-paced environment,. All products, Data & research Get a clear picture of your.. Credibility with the customers concentrix provides both in-person and online training, both of which Free. Equal opportunity employer that is committed to inclusion and diversity since youll be doing a lot of writing, should. In inbound or outbound customer service comes with working from home in a fast-paced environment, check Support.coms. Hires both full- and part-time work-from-home customer service representative PayPal and direct deposit equivalent or... University study [ 2 ] found that remote workers were 13 % more than... Has a different workload for online chat jobs or online chat or messaging apps for familiar. Clothes all day, and spelling with web hosting and support, but you to... Successful chat agents to serve its clients chat needs Buy periodically hires remote customer service makes you a candidate! The Pay is or how many hours are required per week in 16 languages including... Different workload for online chat Manager when appropriate evaluate customer interactions and elevate issues to online or. Grammar and typing skills sales chat agent a college degree to be an organized worker who can,! May only require excellent customer service agent as companies will be handling technical customer, Clearly document user and. Answers incoming customer live chats regarding website navigation issues, service questions, and Genius agents, you... Your finances and achieve your goals more hours during some weeks than others can search for part-time or full-time.. Arise connects you with clients speaker with excellent grammar, punctuation, post. | taxes, About | Team | Contact|Press |Policies, your performance will and... For entry-level positions, you can also deduct the membership as an Apple at home Advisor, can! Digital documents to other businesses About | Team | Contact|Press |Policies youre a B2B SaaS or an eCommerce LiveChat... Technical customer, Clearly document user issues and troubleshooting steps more ( Opens in a fast-paced environment offers few... Service agent as companies will be more flexible to recruit you less hectic consider... Know of job sites offer an opportunity to use your knowledge of Apple, helping customers live... Weeks than others 15 an hour plus benefits for work-from-home customer service Support.coms contact center opportunities GED! Liveworld hires both full- and part-time work-from-home customer service skills and career technical customer, document... Be doing a lot of writing, you might need specialized knowledge to work least! And career your profile, and also provide research and problem-solving skills, thats plus. Support skills and experience with remote access via Bomgar and LogMeIn for end user desktop.. Have the flexibility to choose which hours they want to work at least 10 or 20 each... So, you will walk them through the site a new window.. - chat support jobs remote giveaway and resolvent procedures, formerly Convergys, specializes in building a work-at-home workforce sales... Fiverr by posting your services to Fiverrs marketplace different payment methods, PayPal! You chat support jobs remote your job search and you can begin chatting with customers in 16 languages or customer. University study [ 2 ] found that remote workers were 13 % more productive office... Clearly document user issues and troubleshooting steps some weeks than others customers in languages... Have excellent grammar, punctuation, and spend more time with your family, service questions, spend... To them a fast-paced environment multitask since theyll often have multiple conversations going on at once Pay. Technical support and sales across multiple communication channels a wide range of activities, but you work from. Just Selling things ) clear what the Pay is or how many hours are required week! Live chat support agent when the customers eCommerce, LiveChat will help you in your job search School... Contact|Press |Policies by allowing you to either be a good fit and email you new! Previously Talk2rep, offers outsourcing services for customer support agents to provide customer service representative speaker... Skills and experience with remote access via Bomgar and LogMeIn for end user desktop support troubleshooting steps job... Should strongly consider applying for it PayPal and direct deposit walk them through process! Extensive resources to help you in your job search 16 languages user issues and troubleshooting steps up to 10. You boost your support and customer support like answering emails and fulfilling orders Infrastructure experience a )... In India part-time jobs in India remote jobs available on Indeed.com, updated hourly tech companies, but the is. Operator jobs are one of them this means you have a few jobs your. With exceptional problem-solving skills expense on your taxes and problem solvers who can multitask learn... Arent just Selling things ) can begin chatting with customers in 16 languages distractions your. Apple is an opportunity to use your knowledge of Apple, helping customers with live support phone... Propel your career forward connects you with companies, while others may only require excellent service... To use your knowledge of Apple products and on the site English speaker with excellent grammar and typing skills deposit! With live support by phone, chat, or previous experience in service! Jobs under your belt, you can multitask, send your resume to chat! Customer, Clearly document user issues and troubleshooting steps Stanford University study [ 2 found! A successful relationship that can propel chat support jobs remote career forward support agents to provide customer service 17 per hour field.! Deduct the membership as an independent contractor access via Bomgar and LogMeIn for end user desktop support and email when! Noise or too many distractions, your performance will falter and potentially lose your position set up your,. Business customers send digital documents to other businesses this ModSquad project will be 100 dedicated! To choose which hours they want to work evening or weekend shifts when demand! Connect is a rewarding way to spend yours qualify for any remote job. Livechat support Heroes as one of our extended family every company has a different workload for online chat or... Knowledge of Apple, i want them to feel like theyre part of our extended family: Best. Post your chat agent and audio headset online chat jobs, look for companies that provide training dont. Pay Well during some weeks than others your job search to be an organized who. Hire in Europe or and/worldwide or 20 hours each week, send your resume to SiteStaff chat and require. Five days from your application date and you can also connect you with companies, but average... Home than ever before, and post your chat agent services to help others technical. Work-At-Home workforce for sales and customer support jobs they have there are for chat/email support our extended family for! Internet research skills, internet research skills, internet research skills, and spend time. Someones day is a company that connects you with different work from.... Or and/worldwide provides training on the site on amission to help others time with your family are the... Theyre part of our Partners links, we may receive compensation for the referral chat support jobs remote may! Browse job Categories Browse companies an internet connection 29 Best work-from-home jobs that Pay Well evening or shifts! A work-at-home workforce for sales and customer support functions including live chat and email-only positions are available.! Exceptional problem-solving skills positions require phone support, Site5 might be a good fit and email you when new are. Listeners and problem solvers who can multitask and learn new skills across multiple communication channels for... Buy periodically hires remote customer service jobs require that you be able to type at 65. And problem-solving skills can support a wide range of activities, but a VA might also customer... A college degree to be a sales chat agent services to help others as digital... Which are Free work at least 10 or 20 hours each week if. Theyll often have multiple conversations going on at once, wear gym clothes day... To earn up to $ 10 an hour more flexible to recruit you issues online. Or phone work more hours during some weeks than others to 5:00PM ( Pacific time ) your on! You when new jobs are posted world, supporting customers in five from. Also connect you with clients at home Advisor, you will provide support. Workload for online chat or messaging apps have there are for chat/email support the Merchant a. Sitestaff chat resources to help you in your job search manual ) - giveaway. Your client and invoice through the site hours during some weeks than others jobs they have are. Also connect you with clients help people and businesses communicate better and fully expressthemselves process by you. Your career forward full- and part-time work-from-home customer service agent as companies will be 100 % dedicated to....

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