This translates to net yield for the year expected to increase in the range of 5% to 6.5%. Before we get to the questions on the line, we first want to address a top question from our online shareholder Q&A platform, which provides all of our investors another avenue to submit and upvote questions from management. Previously, Ms. Byng-Thorne was Commercial Director and Chief Financial Officer at Fitness First Limited and Chief Financial Officer of the Thresher Group. Our region brand also experienced a similar positive reception to it 2023 Wave offer launch, which resulted in a record launch day with net booking volume nearly 4x last year's Wave launch and 2019 pre-pandemic levels. First, we are encouraged to see that our target consumer, which tends to skew more upmarket in the broader cruise industry, continues to be financially healthy and resilient and is prioritizing consumption of experiences over the purchase of physical goods. SOME GUESTS WERE TALKING ABOUT THAT, DUE TO WE AND OTHERS LIKE MUSIC SHOWS. If you're not automatically redirected, please click here. Mr. Aron also serves on the boards of directors of a number of non-profit organizations. Under his leadership the line has grown from a fledgling start-up with one 684-passenger ship to a dominant player in the upscale cruise market with six ships totaling 5,300 berths, including the addition of two highly acclaimed 1,250-passenger sister ships, Marina and Riviera. In addition, we recently modified our contracts to the final 2 Prima Class ships for Norwegian Cruise Line scheduled for delivery in 2027 and '28 to reconfigure these ships to accommodate green methanol and as an alternative fuel source in the future. There is no silver bullet in this industry, but it's a lot of little things that can add up and that's what we're squarely focused on going forward. Really strong rebound here in the fourth quarter. Del Rio, who was born in Havana, Cuba and emigrated to the United States in 1961 at age six, earned his bachelors degree in accounting from the University of Florida and is a Certified Public Accountant. Taking a closer look at the components of this outlook, net per diem growth is expected in the range of approximately 9% to 10.5% as compared to 2019. FDR is the CEO of Norwegian Cruise Line Holdingsa financial holding company that owns three cruise lines. We remain confident in our ability to profitably absorb this capacity with continued consumer demand for travel, our expansion into the many unserved and underserved markets around the world that our brands have not yet tapped into, and on the broader industry's vast underpenetration particularly when compared to land-based vacation alternatives. You've likely seen some of the actions we've already taken to improve our cost structure, including normalization of marketing spend, corporate overhead reductions, itinerary optimization, supply chain initiatives and thoughtful rationalization of product delivery. We are exploring further opportunities, first and foremost, to reduce our cost profile and to maximize revenue generation. Andrea DeMarco is the President of Regent Seven Seas Cruises, the worlds leading luxury cruise line. Lorem ipsum dolor sit amet consectetur adipisicing elit. So I was just curious if you could unpack your current bookings a little bit? The top question this quarter was what are our plans to bring in new customers and also reward brand loyalists to entice them to cruise. I FELT REALLY ANGRY WITH HIS BAD ATTITUDE TO A WOMAN, AND TOLD MY HUSBAND IN SECRET THAT I WILL LEAVE THE DRINK I REQUESTED AFTER GIVING HIM MY ROOM CARD, SO HE COULD LEARN THAT HE WORKS WITH NO KINDNESS AT ALL. Just in terms of the cost initiatives that you're talking about, can you just frame up the buckets and where you're expecting the biggest improvement and maybe like a potential upside there? Adjusted EBITDA is expected to be in the range of $1.8 billion to $1.95 billion with the high end of our targeted range, representing record adjusted EBITDA for the company. Ms. Landry received a National Security Fellowship from Harvard University, a M.A. And lastly, our cash generation engine continues to rev up which, along with our transformational new build pipeline provides a path to meet our liquidity needs and to restore our balance sheet in the coming years. The combined company operates three leading cruise brands: Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. President and Chief Executive Officer Norwegian Cruise Line Holdings Ltd. Frank J. Del Rio is the president and chief executive officer of S&P 500 company Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH), which operates Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. Web Member of Global Leadership Team Oversee Hotel, Corporate, Food & Beverage strategic sourcing for 14 Norwegian Cruises and 8 Prestige Cruises for spend over $250MM So there's a lot of opportunity ahead in the industry and especially for our company for the year. This gives us confidence that not only is the incredible value proposition for cruising resonating with consumers, but the unique and compelling offerings of our 3 brands are also appealing to their respective markets. Before joining Prestige, Ms. Ashby was a Senior Manager at the international public accounting firm of Deloitte. Questions about redeeming your Travel Protection: Select the brochures you would like to receive in the mail. This is Frank. We are hitting our milestones that we've laid out for several quarters now. Harry C. Curtis was previously the Managing Director of Nomura Instinet, where he focused on gaming, lodging, and cruise industry research, from 2010 through 2020. We're very excited about the technology. Obviously, there's a lot of work that you guys have been doing there. ATRIUM IT COULD BE PERFECT FOR A NIGHT PARTY, KIND OF A BAND PLAYING 80S OR 90S MUSIC, SOUL, SALSA, ETC. You may now disconnect your lines. B.C. He received a B.A. So nothing has changed. Last November I booked my upcoming 2 day NCL Pearl weekend cruise as it would be a good way to B2B with my Star Princess Alaska cruise. We've said time and time and again, we do not believe that it is prudent to issue more equity to delever the company. However, some think they are special and truly believe a CEO is going to intervene on their behalf, violate the policy and get a refund of some sorts. In her role, she leads the human resource function for approximately 34,000 team members, including those serving on the companys 28 ships and in offices around the globe. We also took this unique opportunity to raise the bar on pricing for the long term. Operator? I'll be back with closing comments a little later. As you can see, with these actions, we have a manageable maturity profile over the course of the next few years. WebPresident and Chief Executive Officer Norwegian Cruise Line Holdings Ltd. Frank J. Del Rio is the president and chief executive officer of S&P 500 company Norwegian Cruise Line This is approximately 20% below the comparable 2019 quarter, yet demonstrates another sequential improvement in closing the occupancy gap versus 2019. And I hope that makes sense, what I just asked. SO MANY GUESTS NOTICED IT AND WE TALKED ABOUT THAT ON THE POOL AREA. Similar Profiles, President and Chief Executive Officer, Norwegian Cruise Line @, Executive Vice President International Business Development @, Executive Vice President and Chief Integration Officer @, Chief Marketing Officer @ Prestige Cruise Holdings, Senior Vice President Finance and Chief Information Officer @ Prestige Cruise Holdings, Senior Vice President Accounting, Chief Accounting Officer and Controller @ Prestige Cruise Holdings, Vice President Revenue Management and Relationship Marketing @. But that's what the company has rallied around, and that's what we're focused on. ROYAL CARIBBEAN DOES THIS STYLE OF CONCURRENT PARTIES, SO ON POOL DECK THEY HAVE DANCING PARTIES, AND AT THE SAME TIME, ON OTHER LOCATIONS. From 2004 through 2007, he founded and was the Head of the Specialty Finance Investment business which included principal investing in non-performing loan portfolios and distressed assets. I think it's the right thing to do. ONE OF THE NIGHTS I WAS IN OH SHEHANNS BAR AND SAW A WAITRESS MAN THAT PICKED UP THE SPRITE OR CLUB SODA OR THE WATHER THAT COMES OUT FROM THE HOUSE IN THE BAR AND FILLED UP A GLASS FOR A GUEST THAT WAS IN OTHER TABLE (SITED OUT OF THE BAR). Vestibulum vel imperdiet lacus, ut elementum nisi. Quisque luctus metus nec placerat cursus. In 1980, Mr. Galbut received his J.D. Search over 700 Previously, Del Rio served as chairman and chief executive officer of Prestige Cruise Holdings, Inc., the parent company operating both Oceania Cruises and Regent Seven Seas Cruises. Phone +1*****52. And now that we've done so and have regained momentum and bookings continue to be strong and we're better booked today than we were a year ago over 2019 at the same period. Her positions with the U.S. Coast Guard included Director, Incident Management Preparedness Policy from 2012 to 2015, Commander, Eighth Coast Guard District from 2009 to 2011, where she oversaw operations for a region including 26 states with over 10,000 active, reserve, civilian, and auxiliary personnel under her command, Director of Governmental and Public Affairs from 2007 to 2009 and various tours from 1980 to 2007, which culminated in her advancement to Rear Admiral. Lynn is a CPA with degrees in Accounting and Tax from Penn State University and the University of Miami. Guests requiring special accommodations must fill out the Guest Special Needs Request Form. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. The weekly OBV line is down from its November high. From March 2010 to December 2011, Ms. Ashby held the position of Senior Director of Financial Reporting with Prestige, where she started the Financial Reporting Department and was responsible for the preparation of annual financial statements, coordination of external audits and researching technical accounting issues. This facility will be available to draw beginning in the fourth quarter of 2023. The last 2 is really a combination, as Mark mentioned in the prepared comments, making them methanol ready, which we think is very important for our decarbonization goals over time. Onboard revenue also continues to be a bright spot with gross onboard revenue per passenger cruise day in the quarter, approximately 25% higher than the comparable 2019 period. And now we are squarely focused on rightsizing our cost base. CC Help Jenn Mary E. Landry has developed a strong background in maritime operations over the course of her 35-year career with the government including service on the White House National Security Council as Special Assistant to the President and Senior Director for Resilience Policy from 2013 to 2014, and active duty in the U.S. Coast Guard. WebNorwegian Cruise Line Holdings Ltd. employees List of Norwegian Cruise Line Holdings Ltd. employees Search and validate emails & phone numbers from 4305 Norwegian Cruise Line Holdings Ltd. employees Sign Up Norwegian Cruise Line Holdings Ltd. Management Norwegian Cruise Line Holdings Ltd. Employees And I think as we continue to prove that quarter after quarter this year, you're going to see improvements on that front. Before handling the call back -- handing the call back to Frank, I want to reiterate our relentless focus on executing on our medium- and long-term financial strategy as laid out on Slide 18. Lorem ipsum dolor sit amet consectetur adipisicing elit. Now we're squarely focused on the cost, and that's going to translate to improved margins, which again will then translate ultimately into achieving that pre-pandemic EBITDA per capacity day. We also have a robust new build pipeline as we just finished discussing. Yes. Was it the cost, the guest experience, something else? Areas of focus include business partnerships, benefits, compensation and talent management/succession planning. She joined NCLH as Controller in November 2014 after the Acquisition of Prestige. Our comments may also reference non-GAAP financial measures. And so as we think about that, part of that is enhancing our revenue, enhancing margins, obviously, and rightsizing our cost base. As we look to the future, we're on a period of transformational growth. Del Rio has a B.S./B.A. Web866-562-7625 Sign In Find a Cruise Cruise Deals Cruise Ships Destinations Manage My Cruise FAQ Perfect Day at CocoCay Icon of the Seas Crown & Anchor Society Royal Caribbean Blog Contact Us Royal Caribbean Group Back to Main Menu Our Company | Michael Bayley Michael Bayley President and CEO. Box 9022Jericho, NY 11753, 4803 Haviland StreetSuite #1Delta. Moving to costs. Andrea DeMarco is the President of Regent Seven Seas Cruises, the worlds leading luxury cruise line. But on a PCD basis, marketing costs will come down as a result of the dynamics that just laid out. Under his leadership, the company has expanded its fleet with the newest and most innovative ships at sea, introduced the companys latest island destination, Harvest Caye in Belize, and significantly strengthened its global footprint. Donec in pellentesque lectus, vitae consectetur nibh. and its subsidiaries, Del Rio served as Senior Vice President, Port and Destination Services at Prestige from 2008 until March 2015 and as Vice President, Destination Services and Product Development at Prestige from 2003 to 2008. Previously, Del Rio served as chairman and chief executive officer of Prestige Cruise Holdings, Inc., the parent company operating both Oceania Cruises and Regent Seven Seas Cruises. Yes. I may need to send a complaining email if the contents are good enough. No credit card required. You've heard us say many times that the cruise industry as a whole is vastly underpenetrated, and we have significantly -- have a significant runway ahead to attract new to cruise guests, creating awareness, drawing buzz, partnering with a travel agent community and even having investors such as yourselves, deliver the message, of the value and unique experiences that cruises offer is a large part of what we do every single day, and we'll continue to do so to drive that message to as many possible guess as we possibly can. We hadn't operated the full fleet in 2 years, 0 revenue for 500 days. In addition, he spent three years representing the financial interests of the Companys expansive newbuild program while positioned overseas in Germany, and also held various roles in accounting and internal audit. Ms. Byng-Thorne brings her extensive technology sector experience, spanning online gaming, digital media and e-commerce to our Board of Directors. I wanted to touch first on the balance sheet. Trusted News Discovery Since 2008. Focusing on the top line, strong ticket pricing and onboard revenue generation drove total revenue per passenger cruise day in the quarter, up approximately 24% versus 2019, with net per diems increasing approximately 15%, continuing the strong pricing performance we have achieved since our relaunch. The 40-week moving average line is bottoming. He is responsible for ensuring that the Norwegian brand excels in every way by employing new ways of doing business that improve guest satisfaction and team member engagement while continuing to produce industry-leading financial results. We do not have a choice there, but that is really just the accounting for it. Our basic go-to-market philosophy as we market to fill, we don't discount to fill throughout the pandemic period and coming out of the pandemic period. I send a very polite email explaining my concern and have always been responded to with a resolution. There is no silver bullet, but we will continue to evaluate all opportunities to accelerate revenue and improve operating efficiencies while continuing to deliver an exceptional guest experience. And I think when you look at our yield growth for the full year, you were spot on 9% to 10.5% pretty strong number given the value proposition of where the cruise industry vis-a-vis the broader vacation market. A twenty-year veteran of Norwegian, Kempa held several positions of increasing responsibility in Norwegians finance organization, playing an instrumental role in several of the Companys key milestones, including its successful initial public offering in 2013 and the acquisition of Prestige Cruises International, Inc. in 2014. Harry Sommer Email Address. Skip to main content. Our current cumulative book position and the strong demand dynamics that we continue to experience across our brands gives us further confidence that we can achieve our 2023 guidance, which Mark will discuss shortly in more detail. Del Rio founded Oceania Cruises in 2002, and in doing so, created a new upper premium market space in the cruise industry. On arrival, the manager greeted up personally and we were told he had been further upgraded us to the penthouse apartment on the top floor, this apartment was amazing, two bedroom, fabulous uninterrupted views ofsugarloaf mountain, an incredible two bedroom luxurious experience. So for example, we did not cut the turndown service that you mentioned across all brands or across all cabin categories. Cruise line stocks have risen sharply since the onset of the pandemic. I want to take the opportunity to once again thank our entire team, both shoreside and shipboard for their hard work, dedication and tenacity, which has propelled us forward as we strive to be the vacation of choice for everyone around the world. Norwegian Cruise Line. Executive Vice President, General Counsel and Assistant Secretary Norwegian Cruise Line Holdings Ltd. Daniel S. Farkas is the Executive Senior Vice President and General Counsel of Norwegian Cruise Line Holdings Ltd. This website uses cookies. This ramp is continuing through the first quarter of 2023 as we have already achieved 100% occupancy in the quarter, leading to a return to historical levels beginning in the second quarter of 2023 and beyond. Mr. Aron received a Masters of Business Administration degree with Distinction from the Harvard Business School and a Bachelor of Science Cum Laude from Harvard College. Under his leadership the company expanded its global footprint with the opening of several offices around the world and significantly strengthened its international presence. Good morning, and welcome to the Norwegian Cruise Line Holdings Fourth Quarter and Full Year 2022 Earnings Conference Call. degree from the University of Miami School of Law. Web4001200610 ()+852 800 901 951 () WE'LL CALL YOU. Saturday: 9:00am 4:00pm He holds a Bachelors degree in Accounting from Barry University. That makes sense. We're here for any questions you may have. With our full fleet back to the high seas, we significantly ramped up occupancy levels carrying nearly 1.7 million guests welcomed our newest ship, Norwegian Prima to our world-class fleet, reached several critical financial inflection points, maintained our industry-leading pricing and perhaps more telling, ended the year in a record booked position for 2023 and at record prices. This form helps us understand your disability and/or special needs requirements to adapt your cruise with personalized accommodations. You talked for the fourth quarter, you talked about how revenues and net cruise cost ex fuel or in line with your expectations that EBITDA was a bit short. Under his leadership, the company has expanded its fleet with the newest and most innovative ships at sea, introduced the companys latest island destination, Harvest Caye in Belize, and significantly strengthened its global footprint. With that, I'll turn it back to Frank for closing comments. Mr. Farkas holds a Bachelor of Art degree Cum Laude, with honors in English and American Literature from Brandeis University and a Juris Doctorate degree from the University of Miami. It was just all items on the margin. Royal Caribbean Group (NYSE: RCL) stock is up 294%. And we're always looking for new ways to engage with them, including through our popular loyalty programs that each brand operates. THERE IS NO NEED TO FIRE AN EMPLOYEE, BUT MEETING THEM AND SAYING THAT IS SO DISGUSTING TO SEE THAT THING IN A PLACE FULL OF GUESTS IS UNACCEPTABLE. Last November I booked my upcoming 2 day NCL Pearl weekend cruise as it would be a good way to B2B with my Star Princess Alaska cruise. So what exactly changed? He assumes responsibility for the Cruise Lines business outside of North, Ben Angell is Vice President & Managing Director of the Asia Pacific region for Norwegian Cruise Line (NCL). Prior to joining the Company, Kempa served as Assistant Controller for International Voyager Media, a travel portfolio company. So I'll start with the last one, because that's the one I can remember. The first being the length of the booking curve, which is a forward-looking indicator and the second one being onboard revenue, a real-time indicator of a consumer's actual spending, both of which continue to hold strong with no signs of fading. We think it's the right cost. Mauris eget risus sollicitudin, aliquet ex ut, vehicula urna. Additional Contacts at Norwegian Cruise Line. When you look at the totality of our debt, approximately 40% is ECA back debt. He previously served throughout 2015 as Chief Executive Officer of Starwood Hotels & Resorts Worldwide, Inc., on an interim basis. The basic NCL contacts (no FDR contact) LINK: https://www.elliott.org/company-contacts/norwegian-cruise-line-ncl/. Prior to joining NCLH, Lynn served as the senior tax and risk management executive at Royal Caribbean International and Celebrity Cruises for 18 years after beginning her career at Price Waterhouse. , NORWEGIAN EPIC 2023 (JANUARY 15 TO 22, 2023). ALSO, PLEASE, TELL THE EMPLOYEES NOT TO REPLY IN BAD ATTITUDE WHEN THE GUEST ITS COOL AND RESPECTFULL TO THEM. Mr. Farkas is the Companys Corporate Ethics Officer and currently serves on the board of directors of the Cruise Industry Charitable Foundation and the Steamship Mutual Underwriting Association Limited as well as various other committees within the Norwegian Group. In other words, from just a Baltics and Eastern Med disruption last year, how the timing of these more exotic higher-yielding destinations line up to fill that gap on a year-over-year basis? This call includes forward-looking statements that involve risks and uncertainties that could cause our actual results to differ materially from such statements. She served as Chief Sales and Marketing Officer for Regent Seven Seas Cruises since September 2021, during a pivotal time for the cruise line as it resumed operations post-pandemic. And what -- how many shares are added from each of those, if those are the correct ones and roughly at what quarter might you expect that to occur? These announcements create excitement, not just among loyal guests, but also to new brand and even new to cruise guests. Arnold Donald. This website uses cookies. The COO was rightly concerned customer relations had failed the company and left me having to contact head office, this is why it's best to only use this tactic as a last resort. As a reminder, this conference call is being simultaneously webcast on the company's Investor Relations website at www.nclhltd.com/investors. Del Rio assumed this role in January 2015. It was very slight, James. and its subsidiaries, Del Rio served as Senior Vice President, Port and Destination Services at Prestige from 2008 until March 2015 and as Vice President, Destination Services and Product Development at Prestige from 2003 to 2008. Keep in mind that costs are expected to sequentially trend lower over the course of the year as occupancy increases and reduction initiatives are realized, which is expected to lead to a lower cost run rate as we exit 2023 as compared to our full year guidance. WebContact Norwegian Cruise Line Services | Packages, Cruise Deals & Special Needs | Norwegian Cruise Line Home > About > Contact Us Contact Us Need Help Planning Harry Sommer is President and Chief Executive Officer of Norwegian Cruise Line, the innovator in global cruise travel which has been breaking the boundaries of traditional cruising for more than 50 years. Thank you, Frank, and good morning, everyone. E-mail Address for Frank Del Rio (NCL CEO)? He held the position of Chief Financial Officer (CFO) since April 2018, and served We've covered quite a bit today, so I'll conclude our commentary here and open up the call for your questions. Frank A. Del Rio is an industry veteran, having started his career in the cruise industry in 2003. Executive Vice President Vessel Operations. First, we were focused on taking the necessary measures to withstand a prolonged and unprecedented period of disruption by minimizing cash burn, raising capital, enhancing our health and safety programs to adapt to a rapidly evolving public health environment and advocating for the industry to restart cruise operations. Everything was great. My commentary today will focus on our fourth quarter 2022 financial results, 2023 guidance and the progress on our financial recovery. Under his leadership the company expanded its global footprint with the opening of several offices around the world and significantly strengthened its international presence. Visit some of our other popular pages: 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line. Crescent Heights has been active in over 15 markets from coast-to-coast and has developed over 50,000 residential units, including pioneering the condo hotel concept. Forward-Looking statements that involve risks norwegian cruise line ceo email address uncertainties that could cause our actual to! Any questions you may have 'll call you loyal guests, but that the... Range of 5 % to 6.5 % Worldwide, Inc., on an interim basis for Del! Back debt will focus on our financial recovery work that you mentioned across all cabin.. 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